AdventHealthQuality Auditor/Educator
Altamonte Springs, FL

AdventHealth

All the benefits and perks you need for you and your family:

· Benefits from Day One

· Career Development

· Whole Person Wellbeing Resources

· Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Shift : Monday-Friday - Flexible between 6am-6:00pm

Job Location : Remote

The role you’ll contribute:

The inpatient or outpatient coding team Corporate Quality Auditor (QA)/Educator supports the operations of the inpatient or outpatient coding teams across the organization by completing both overall and account-level quality reviews of inpatient and outpatient coding functions. Quality audits are inclusive of assessing staff adherence to inpatient or outpatient coding policies, procedures, and guidelines established by corporate leadership. The Corporate QA is responsible for initial audits during the coder onboarding process for assigned staff, as well as supporting on-going quality assurance needs for coding staff. They will review medical records and documentation for coding accuracy, providing feedback, and delivering additional education to correct inaccurate coding, equipping staff with the knowledge and skills required to achieve industry best practice levels of performance. The Corporate Quality Auditor will adhere to AdventHealth Corporate Compliance standards, as well as rules and regulations of all applicable local, state, and federal agencies and accrediting bodies.

The value you’ll bring to the team:

· Completes timely and accurate quality assurance audits while adhering to inpatient and/or outpatient coding policies, procedures, and established audit schedule; translates quality auditing results into practical recommendations for improvements in further standardizing audit policies and procedures actionable recommendations for improvement.

· Uses relevant references to perform audits, including but not limited to: International Classification of Diseases, Clinical Modification (ICD-10-CM and ICD-10-PCS), CPT, ICD-10-CM/PCS Coding Conventions, Official Coding Guidelines, CPT Assistant, AHA Coding Clinic®, CMS guidelines, NCCI guidance, etc.

· Provides outcomes of coding quality audit reviews with leadership

· Maintains current knowledge of coding principles and guidelines as coding conventions are updated; monitors and analyzes current industry trends and issues for potential organizational impact

· Assists with the facilitation of scheduled external audits

· Responds to inpatient or outpatient coding questions from assigned coders/providers and provides official inpatient coding references and guidelines.

· Creates clear and accurate audit findings and recommendations in written audit reports that will be used for advising and educating coders, auditors, managers, and directors throughout the organization

· Will provide feedback to coding and CDI team members on escalated accounts.

· Collaborates with providers, AH Clinical, CDI, inpatient, and outpatient coding staff to assist with or resolve issues relating to medical record documentation and coding.

· May participate in Iodine Retrospect inpatient reviews in partnership with CDI.

· Provides feedback on the application of coding guidelines, practices, and proper documentation techniques, and data quality improvements.

· Provides input on which quality audit and metrics will be tracked and visualized on shared dashboards to report outcomes and improve processes and workflows including programming requests, process changes, and staff accuracy and efficiencies

· Serves as point person for regional HIM/Coding teams to support quality audits and develop/ maintain reports, scorecards and dashboards that effectively tell the story of the data and highlight education opportunities in a manner that is easily understood and acted upon

· Flags data or analytics limitations, employs critical thinking and creative problem solving to address barriers, and escalates issues to leadership when appropriate

· Documents and presents findings and trends from the quality audits to the HIM/Coding leadership

· Reports any compliance and/or risk issues to the compliance department. Provides suggestions on process improvement.

· Works with the audit team and coding manager to develop meaningful education and may conduct educational huddles for inpatient coders across the organization.

· Makes recommendations to corporate coding leaders for coding policy/guideline changes, based on trending quality issues.

· Works with Epic and AIT to identify automation and system enhancements as they pertain to coding.

· Performs other duties as assigned.

Qualifications

The expertise and experiences you’ll need to succeed:

KNOWLEDGE AND EXPERIENCE STRONGLY PREFERRED:

· Thorough understanding of coding processes and workflows

· Expert level knowledge of disease pathophysiology and drug utilization

· Expert level knowledge of Medicare Severity Diagnosis-Related Groups (MS-DRG), and All Patient Refined Diagnosis-Related Groups (APR DRG), NCCI policy, OCE Edits, APCs.

· Expert level knowledge of Hospital Acquired Conditions (HAC), Patient Safety Indicators (PSI), and Hierarchical Condition Categories (HCC)

· Expert level knowledge of medical terminology, coding guidelines and methodologies

· Understanding of HIPAA privacy rules and ability to use discretion when discussing patient related information that is confidential in nature (as needed to perform duties)

· Proficient in MS Office (Word, Excel, PowerPoint, Visio, Outlook, etc.) and familiarity with database programs

· Ability to effectively learn and perform multiple tasks, and organize work in a systematic and efficient manner

· Ability to communicate professionally and effectively in English, both verbally and in written form

· Ability to follow complex instructions and procedures, with close attention to detail

KNOWLEDGE AND EXPERIENCE PREFERRED:

· Epic experience

EDUCATION AND EXPERIENCE REQUIRED:

· High School Grad or Equivalent and 5 years’ experience

EDUCATION AND EXPERIENCE REQUIRED:

· Five (5) years of inpatient or outpatient coding or Coding Quality Auditor experience

· Completion of a coding certificate program or associate degree in HIM field

· Will accept candidates with 7 years of inpatient or outpatient coding experience in lieu of certificate or degree.

LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED:

  • Certified Coding Specialist

· CCS, CPC, or RHIA or RHIT

3 Competencies

Must have hospital coding experience- no physician office coding

Must have Excel, Word, power point and other Microsoft office knowledge

Must meet the coding and certifications requirements.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Job Snapshot

  • Facility: AdventHealth Corporate

  • Job Schedule: Full-time

    Pay Range: $34.779 - $52.169

  • Location: Altamonte Springs, FL

  • Job ID: 24016646

  • Job Family: Health Information Management

  • Shift: 1 - Day

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