AdventHealthUnit Culture High Reliability Culture Architect
Altamonte Springs, FL

AdventHealth Corporate

All the benefits and perks you need for you and your family:

· Benefits from Day One

· Career Development

· Whole Person Wellbeing Resources

· Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Shift : Full-time; Monday - Friday

Job Location : Onsite with Travel (up to 50% of the time to Corporate office and campuses); Altamonte Springs, FL

The role you’ll contribute:

AdventHealth aspires to achieve zero harm by creating a cultural shift to develop High-Reliability Organization minded leaders, empower the frontline to identify, fix, and share defects through standardized safety huddles, and leverage technology to enhance human interaction.

The High-Reliability Culture Architect is a qualified individual who, under the Manager and Directors general direction, is responsible for using a consistent change management approach to drive the strategic priorities of high-reliability, just culture, and patient safety initiatives. May work independently and with key stakeholders to ensure the execution and implementation of High-Reliability work.

The High-Reliability Culture Architect’s primary role includes but is not limited to; a comprehensive understanding and application of the High-Reliability Principles, the Framework for High Reliability in Healthcare, and Performance Improvement as they relate to establishing a High-Reliability Organization, patient safety initiatives, and fostering a Just Culture. Collaborating in the development, training, monitoring, and evaluation of the High-Reliability Culture Program (HRCP). Mentor leaders to facilitate skills, behaviors, and activities related to effective management and leadership, learning and improvement, and creating and maintaining cultural health across AdventHealth.

This position's scope of influence and oversight is all AdventHealth facilities across the care continuum, including acute, post-acute, and outpatient services.

The value that you bring to the team:

· Streamline processes to align with the High-Reliability Framework domains of Leadership, Culture, Knowledge, and Learning Systems for AdventHealth.

· Innovates and collaborates in the design, development, implementation, and maintenance of High-Reliability training and the High-Reliability Culture Program.

· Works with the operational team to implement the framework for high-reliability healthcare in work units throughout the organization.

· Influence AdventHealth HRO facilitators, leadership (executive, senior, mid-level, risk, and quality), and frontline staff to facilitate understanding of the vital role they play in creating a Just Culture to achieve high reliability.

· Supports clinical program development for each segment of the High-Reliability Culture program; this includes standardization of Safety Huddles and implementation of digital learning boards.

· Supports development and deployment of training materials for the High-Reliability Culture program.

· Mentors and supports the training of AdventHealth facility leaders and staff on Digital Learning Boards (DLB), High-Reliability Culture, High-Reliability Organization (HRO) concepts, and process improvement.

· Responsible for effectively collaborating and communicating with AdventHealth facility leaders to ensure support is provided for local implementation and evaluation of the program.

· Collaborates with the High-Reliability Culture team to develop, deploy and evaluate the High-Reliability Culture model that effectively promotes a High-Reliability Organization.

· Responsible for identifying and assessing areas of opportunity within each market and making recommendations for improvement.

· Identifies best practices and shares across the AdventHealth care continuum.

· Supports communication, coaching, mentoring, managing, and leadership of High-Reliability Culture partners.

· Collaborates with Clinical and Corporate Analytics, AIT, and Performance Improvement teams on High-Reliability Culture program data analysis and Performance Improvement projects.

· Relationship building and networking with other departments across AdventHealth to collaborate and further the work of High-Reliability and Just Culture.

· Apply change management principles for successful High-Reliability Culture participation and achievement of initiatives at AdventHealth facilities.

· Develop evidence-based presentations and materials for HRO Academies.

· Serve as the subject matter expert to deliver High-Reliability content during the HRO Academies.

· Present to audiences during the HRO Academies.

· Other duties

The expertise and experiences you’ll need to succeed :

· Bachelor’s degree in nursing or allied health-related field

· 5 years in a healthcare organization

· 2 years of healthcare leadership experience

· 2 years of Process Improvement or *Change Management experience

· Microsoft Office (Outlook, Excel, PowerPoint, and Word)

· Experience in presenting before an audience and adapting their communication style to the audience


· Nursing or Allied Health Professional License

And ONE of the following certifications…

· CPPS or CPHQ (or equivalent)

· Change Management Certification*

· Lean or Six Sigma Green Belt

Preferred Qualifications :

· Master’s Degree

· Prior experience in Risk, Quality, and Safety

· Prior experience in High Reliability

· Prior experience in Project Management

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Job Snapshot

  • Facility: AdventHealth Corporate

  • Job Schedule: Full-time

    Pay Range: $44.057 - $66.086

  • Location: Altamonte Springs, FL

  • Job ID: 24017098

  • Job Family: Quality/Clinical Effectiveness

  • Shift: 1 - Day

Newsweek Most Trustworthy Companies in America 2023
America's Greatest Workplaces for Diversity Newsweek 2024 Plant-A Insights Group
Forbes 2023 The Best Employers for Veterans