AdventHealthPatient Service Representative

Bolingbrook, IL

All the benefits and perks you need for you and your family:

· Benefits from Day One

· Paid Days Off from Day One

· Paid Parental Leave

· Student Loan Repayment Program

· Career Development

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Monday, Wednesday, Thursday and Friday 8:00am-5:00pm; Tuesday 10:00am-7:00pm

Shift: Days

Location: 396 Remington Blvd. Bolingbrook, IL 60440

The role you’ll contribute: Looking for a detailed-oriented, dedicated, professional with knowledge in healthcare, able to multi-task within busy OBGYN offices. Travel required between the Bolingbrook and Aurora locations.

The value you’ll bring to the team:

· Greeting patients to complete check in/out process.

· Obtaining demographic and financial information for scheduling/ registration process.

· Collecting payments for co-pays, self-pay, and additional balances.

· Answering Five 9 calls in a timely manner and completing queue call backs.

· Assisting with completing prior-authorizations for in-office and hospital procedures.

· Assisting with WQ's and On Base.

· Additional administrative duties as needed.

· Provide great customer service to all patients, staff, and vendors within the organization

The expertise and experiences you’ll need to succeed :

Minimum qualifications :

· High School Diploma

· 1 year of experience in healthcare

· Medical Terminology

· Epic Knowledge

· Typing/Data Entry

Preferred qualifications:

· Medical Terminology

· Epic Knowledge

· Typing/Data Entry

· Insurance Verification

· Prior-Auth Experience

· Multi-tasker

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.