Admissions & Marketing Director Full Days at AdventHealth

Date Posted: 1/4/2021

Job Snapshot

  • Job Schedule
    Full-Time
  • Location:
    Maitland, FL
  • Date Posted:
    1/4/2021
  • Job ID:
    21000007
  • Job Family
    Marketing & Communications
  • Travel
    No
  • Shift
    1 - Day

Job Description


Description

Admissions and Marketing Director AdventHealth Care Center

 Top Reasons to Work at AdventHealth Care Center Business Office

  • AdventHealth Care Center’s mission to “Extend the Healing Ministry of Christ”
  • The opportunity and encouragement to truly care for and love the patients/residents they serve
  • The opportunity to work with like-minded co-workers who believe and support the organization’s mission
  • The patient-centric focus of meeting the needs of the patient/residents
  • Being part of a large healthcare organization where we can be “Greater as a Whole”

Work Hours/Shift:

Full-Time / Days

You Will Be Responsible For:

  • Works directly with the other department supervisors in completing responsibilities for facility marketing and admissions of new residents.
  • Process all inquiries received by the facility.
  • Conduct facility tours for prospective residents and/or their relatives.
  • Provide education to residents and families regarding the services available at the facility and the resources that are provided to residents based on individual resident needs.
  • Prepares marketing materials and visits area Physicians, Hospitals, and Care settings that would generate potential future admission sources for the facility.
  • Responsible for developing the facility marketing plan.
  • Coordinates preadmission procedures, handouts, and required paperwork.
    • Through pre-admission contacts, obtains assessment of the potential resident’s needs, diagnosis, special equipment needs, services that will be needed, etc. and informs the facility. Interdisciplinary team of these needs to ensure a smooth admission process.
    • Ensures all needed and required paperwork is completed timely.
      • PASSAR information and forms are completed prior to admission.
      • An Attending Physician who will be responsible for the care of the resident after admission has been designated by the resident/family prior to admission.  Orders by the Physician are available on admission.
      • Transfer information is complete with all needed information including copies of related tests, examination reports, etc. to insure continuity of care for the resident after admission.
      • Identifies DNR status, copies of Living Wills and Health Care Proxy information at the time of admission to the facility.
  • Presents all resident information to the facility Admission Committee with recommendations based on facility criteria for admission and placement.
  • Ensures that admission to the facility is made only if the needs of the resident can be met by the facility per the admission criteria policy.
  • Obtains resident financial data and pertinent information of Medicare status and coverage available to ensure admission are made with the resident’s resources used as appropriate and to work as the advocate of the resident to insure coverage that is available to the resident is utilized most appropriately.
  • Admission procedures in each department are coordinated by the Admission Coordinator to insure facility mission and policies are implemented in meeting new resident needs.
  • Information on Resident Rights and how to apply and use Medicare and Medicaid benefits are prominently displayed in the facility and are reviewed at the time of admission with the resident/family as appropriate.  Documentation of this review is retained in the facility records.
  • Coordinates the Admission process with the facility by assisting the resident, responsible party, and supportive others in the adjustment and orientation to the facility.
  • Responsible for promoting the facility image in the community. 
  • In the absence of the Admission Coordinator, the DON and Social Service Designee will perform the tasks related to inquire and touring of the facility for perspective residents for admission.
  • Responsible for maintaining accurate census of the facility.
  • Provides daily Department Heads and Administrator with facility resident statistics and communicates pending admissions as well as changes in payer status at morning CQI meeting.
  • Participates in weekly Medicare utilization meeting.
  • Attends staff education, training, and other meetings.
  • May perform other duties as assigned

KNOWLEDGE AND SKILLS REQUIRED:

  • Willingness to cooperate with other department heads
  • Possess a sense of responsibility
  • Attention to detail and follow through
  • Knowledge of SNF Medicare and skilled services
  • Knowledge of the process of Marketing, Community Rapport, Admissions, and working with area Hospital Discharge Coordinators
  • Strong interpersonal relationship skills
  • Ability to read, write, and speak English

Qualifications

What You Will Need:

  • High School Diploma or Equivalent
  • 2 years of admissions or marketing experience
  • Associate’s or Bachelor’s degree
  • Supervises Admissions Coordinators

Job Summary:

The Admissions and Marketing Director is responsible for marketing the facility, generating appropriate resident admissions, and maintaining facility census at an acceptable level established by management, and overseeing the admissions process


This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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