Job Snapshot

  • Job Schedule
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  • Date Posted:
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  • Shift
    1 - Day
  • Application Zone
    1-Shared Services
  • Organization
    AdventHealth Wesley Chapel

Job Description


Patient Access Manager AdventHealth Wesley Chapel

Location Address: 2600 Bruce B. Downs Blvd Wesley Chapel, Florida 33544

Top Reasons to Work at AdventHealth Wesley Chapel

From state- of- the- art equipment to the most intricate building details, AdventHealth Wesley Chapel was designed from the ground up to maximize healing, patient care and wellness

Recognized as leader in patient satisfaction and was named Top 100 Hospital in Modern Healthcare Magazine by IBM Watson Health
50,000 sq ft community Health & Wellness Center
Comprehensive women?s health center named Inspiration Place that incorporates female physician specialists, women?s imaging, pelvic floor and female physical therapy and a boutique spa.
Consistently named a Top Workplace in Tampa Bay by the Tampa Bay Times
Opened an offsite 24 bed, 24/7 emergency room in Central Pasco to better serve the emergency health needs of residents in west and central Pasco

Work Hours/Shift:

FT Time/Days


  • Provides leadership, support and participation in designated meetings.

  • Maintatins safe environments through strict enforcement of all Infection Control policies.

  • Implements hospital standards related to staffing, budget compliance and HHPD.

  • Monitors bedside reports, hourly rounding, 3-2-1?s and hand-off communication standards.

  • Implements and monitors fall reduction initiatives.

  • Monitor mobility program compliance and implement initiatives as deemed necessary in collaboration with Dir of IP Rehab.

  • Monitor rapid response team program.

  • Review quality dashboard and implement action plans as deemed necessary on assigned units.

  • Implements core curriculum and competency validation through ALN on assigned units.



  • Attends and summarizes assigned corporate and regulatory meetings and communicates information to clinical leaders as applicable.

  • Implements significant corporate clinical initiatives as directed by and in collaboration with CNO.

  • Follows and administers HR policies as applicable to assigned units. Consults with HR Director (HRD) and CNO as needed. Attention given to: Attendance policy. Professional apprearance policy. Progressive discipline policy. Positive work environment policies and practices. Suspected drug diversion guideline.

  • Cooperates in the formulation of policies and practices established by the hospital administrators/CNO. Defines and interprets policies as needed.

  • Plans with Medical Staff and Department heads for coordination of services and activities in collaboration with Medical Chiefs and CNO.

  • Conducts Leaders Rounding on pts and staff as prescribed.

  • Assures monthly presence on night shift.

  • Conducts monthly staff meetings that are accessible to all shifts with CNO in attendance twice/yr.

  • Enforces grievance policy on assigned units. .

  • Focuses on responsibilities for employee engagement on assigned units.

  • Develops charge nurses into a clinically and administratively effective team on assigned units.

  • Develops a solid working relationship with the executive Team.

  • Provides ongoing assessment and feedback of performance for all clinical employees on assigned units.

  • Focuses on controlling costs and reviewing budgets monthly on assigned units and alerting CNO to variances.

  • Keeps the hospital administrator/CNO informed of plans, equipment, systems,policies, and procedures.

  • Meets CMS and DNV requirements on assigned units and assists housewide as needed.

  • Develops a working relationship with professional organizations and groups and acts in leadership capacities.

  • Represents the hospital to professional community groups and actively participates within and outside the hospital to promote its reputation, educational and research activities related to the quality of services.

  • Manages the GetWell Network and ensures use to its capacity on assigned units.  Works with reports on assigned unit to develop new GetWell initiaitive to support regulatory compliance and patient experience and clinical quality.

  • Develops standardization between all IP units with daily processes/worksheets/tools in order to promote ability of staff and Leads to float with ease.

  • Performs other duties as assigned.



Strong interpersonal and leadership capabilities throughout the hospital; strong management skills and experience with an emphasis on change and the ability to develop consensus from independent parties to achieve the goals of the system.  Demonstrates knowledge of organizational chain-of-command and follows as appropriate for assigned unit decision-making.  Demonstrates knowledge and improvement in patient flow with strong track record in demonstrating improvement in HCAHPS and quality. Demonstrates knowledge of strategic and financial planning and management.  Demonstrates knowledge of standards related to the clinical practice.  Delegation skills necessary.  Ability to multi-task is essential.  Ability to function in stressful and emergency situations.  Delegation skills necessary. Computer skills required.  Adept as a change agent.  Commitment to the advancement of nursing practice and the nursing profession.  Commitment to staff education and development.  Demonstrated knowledge of and practices within parameters outlined in the Florida State Professional Nurse Practice Act.

The Assistant Vice President of Nursing Services is recognized as a key management and leadership position within the hospital organization.  This position assumes responsibility in translating the objectives, policies and procedures of the hospital to the Patient Care Services division and implementing effective actions.  Responsibility is centralized into four major areas:  patient care management, personnel management, education and unit management. The AVP of Nursing Services has delegated authority for the respective areas and departments:  Contracted services, nurse manager, and team leaders.



?         Bachelor Degree in Nursing required. Master?s degree preferred.

?         3 years of nursing management experience over multiple units in an acute care setting.

?         Up to date Nursing license in the state.



?         Masters in Nursing or Healthcare or Business area

?         Strong leadership interpersonal and conflict management skills, excellent verbal and written communication skills with high degree of initiative and independent decision-making. 

?         Ability to establish and sustain a positive impact at all levels of the organization.



  • Current BLS

  • Current registration with Florida State Board of Nursing as a registered professional nurse.


?         ANA NE

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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