Consumer Access Rep - Full Time - Days at AdventHealth

Date Posted: 6/10/2021

Job Snapshot

  • Job Schedule
    Full-Time
  • Date Posted:
    6/10/2021
  • Job ID:
    21018079
  • Job Family
    Patient Financial Services
  • Travel
    No
  • Shift
    1 - Day

Job Description


Description

Consumer Access Rep. - Full Time - Days

Hours: Full Time - Remote - Mon-Friday 8a to 430p

GENERAL SUMMARY:

Ensures patients are appropriately financially cleared for all appointments. Performs eligibility verification, obtains pre-cert and/or authorizations, clears registration errors and edits pre-bill, and performs other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all

Qualifications

KNOWLEDGE AND SKILLS REQUIRED:
• Mature judgement in dealing with patients, physicians, and insurance representatives
• Working knowledge of Microsoft programs and familiarity with database programs
• Ability to operate general office machines such as computer, fax machine, printer, and scanner
• Ability to effectively learn and perform multiple tasks, and organize work in a systematic and efficient fashion 
• Ability to communicate professionally and effectively, both verbally and written 
• Ability to adapt in ever changing healthcare environment 
• Ability to follow complex instructions and procedures, with a close attention to detail 
• Adheres to government guidelines such as CMS, EMTALA, and HIPPAA and AdventHealth corporate policies

EDUCATION AND EXPERIENCE REQUIRED:
• High School diploma or GED


This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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