Customer Service Rep PRN at AdventHealth

Date Posted: 10/17/2020

Job Snapshot

  • Job Schedule
    Per Diem
  • Location:
    Burleson, TX
  • Date Posted:
    10/17/2020
  • Job ID:
    20022446
  • Job Family
    Administrative
  • Travel
    No
  • Shift
    1 - Day

Job Description


Description


Customer Service Representative -  Texas Health Huguley- operated as joint venture between Texas Health Resources and AdventHealth


Location Address: 11801 South Fwy., Burleson, TX  76028


Top Reasons to Work At Texas Health Huguley, Burleson, TX


  • Our care for patients extend to the spiritual level by praying with patients and families and providing on call, 24 hours, 7 days a week Chaplains for spiritual support.


  • Award winning facility and departments including “Great Place to Work” by Becker’s Hospital Review and Gallup.
  • Work with the latest technology and top experts including “Daisy Award” recipients while on the way to Magnet status—2020.
  • Amazing medical benefits through Aetna plus an onsite full-service fitness center.
  • Growth opportunities designed for each employee.
  • Located about 10 minutes from downtown Fort Worth and near TCU in the award-winning school district, Burleson ISD which also provides a low-cost of living.  


Work Hours/Shift:


PRN, as needed

Need someone who can cover these shifts:

  • Monday 8-1
  • Wednesday 7-1
  • Friday 1-5
  • Rotating shifts on Sundays 


You Will Be Responsible For:

  • Responsible for greeting members and the public.  Handles communications and answers phone calls to support an efficient Fitness Center.

  • Greets all guest that enter the facility, verifies membership or guest status by checking photo ID and information against club database.

  • Does not allow members with a 30 day or more balance to use the gym unless payment is made.

  • Schedules appointments for racquetball courts and new members’ workouts.

  • Ensures phone calls are routed to appropriate person or writes a message.

  • Directs sales inquiries evenly to the sales representatives on duty.

  • Determines whether guests are first time or repeat users of facility and charges accordingly.

  • Has all guests fill out registration and consent forms.

  • Takes cash daily for various sales and provides a receipt.

  • Responsible for security of cash register and safe.

  • Counts money at beginning and end of each shift and balances it.

  • Enters cash sales and payments on computer with no more than 1 variance per week or 4 in any 6 week period.

  • Makes copies as required.

  • Responsible to maintain an orderly front desk/reception area as members and guests enter.  This is done to provide a positive first impression and a positive image for the Huguley Fitness Center.

  • Keeps front desk/reception area clean at all times meeting the standard with less than two complaints in three months.

  • Greets members and guests in a friendly, caring and helpful manner and responds to inquiries/questions.

  • Keeps current CPR skills.


Qualifications


What You Will Need:

  • Must be at least 18 years minimum age.

  • Experience in working with the public and dealing with people is preferred.

  • High school graduate or equivalent preferred.


 


Job Summary:


Responsible for greeting members and the public.  Handles communications.  Is responsible to maintain an orderly front desk and provide a positive first impression for the Fitness Center.



This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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