Director of Population Health & Care Navigation at AdventHealth

Date Posted: 4/30/2021

Job Snapshot

  • Job Schedule
  • Date Posted:
  • Job ID:
  • Job Family
    Physician Services
  • Travel
    Yes, 25 % of the Time
  • Shift
    1 - Day

Job Description


Director of Population Health and Care Navigation AdventHealth Medical Group

Location Address: 

Woodland Hills Building

7315 E Frontage Road

Merriam, KS 66204

Top Reasons to Work At AdventHealth

  • Medical, Dental and Vision Benefits Available Day One
  • Received Magnet® recognition from the American Nurses Credentialing Center in January 2019
  • Providing faith-based, whole person care to Kansas City since 1962
  • Excellent health benefits, an onsite childcare center and fitness facility  
  • Tuition reimbursement to support continuing education
  • Employee Referral Program
  • Largest health care provider in Johnson County with three campuses

Work Hours/Shift:

Full time Days

Monday – Friday

8:00AM – 5:00PM

You Will Be Responsible For:   

  • Develops, manages and refines the Mid-America Consumer Navigation model to create and achieve business growth, competitive advantage, market relevance and sustainability through the development and expansion of products and services across the Mid-America Division Integrated Delivery Network
  • Works in a matrixed and collaborative decision-making approach with the Acute Care and Non-Acute Care Service organizational structures to assess organizational needs and develop and implement a care navigation model for the organization.
  • Communicates with Mid-America Executive Leadership and teams to ensure a clear understanding of consumer care navigation recommendations and the implications of alternative solutions and financial impact to enable informed decisions.
  • Develops and implements an effective Consumer navigation infrastructure across the Mid-America Division which will accomplish the goal of “never discharging a patient” across the healthcare continuum.  This includes monthly tracking and reporting metrics for care navigation that support the strategic organizational goals.
  • Develops effective tracking mechanisms and metrics-based outcomes to determine viability and performance of the care navigation model.
  • Prepares and manages operational budgets based upon corporate guidelines and departmental budgets prepared by departmental managers.
  • Supports overall AHS corporate navigation projects and assists with special projects, as needed.
  • Develops, manages, and refines all Physician Network population health strategies and initiatives which include but are not limited to CPC+, Centrus Health clinically integrated network, and other Physician Network strategic population health strategies.

What You Will Need:

  • Bachelors of Science in Nursing
  • Master’s degree in Business Administration or Health Care Administration.
  • A minimum of 5-8 years of experience in hospital operations, business development, physician strategy, general management is highly desirable.  Working knowledge of consumer strategies in a medical environment is preferred.
  • Must have experience managing a team for results.
  • Kansas RN license

Job Summary:

The Director of Population Health and Care Navigation position serves as a leader and collaborator with responsibility for developing and managing AdventHealth  Shawnee Mission’s consumer care navigation model as well as all current and future population health initiatives, which include but are not limited to Comprehensive Primary Care Plus (CPC+), Centrus Health Clinically Integrated Network, and other physician network population health strategies.  The position provides strategic oversight and execution of all physician network population health and care navigation processes that achieves brand loyalty, business growth, competitive advantage, market relevance and sustainability through the development and expansion of products and services across an Integrated Delivery Network (IDN).  Position is responsible for increasing consumer access, loyalty and preference for the AdventHealth Shawnee Mission Hospital and Physician network of care while increasing acute and non-acute volumes and market share in the Mid-America region.

The position works collaboratively with AdventHealth Shawnee Mission leadership and their teams for Acute Care, Non-Acute Care, Finance, Physician Network, and Patient Outcomes to achieve market performance. Position also works collaboratively with Division hospital CEO’s and C-Suite Executives, business development teams, marketing teams, operational teams, as well as AHS corporate team members. Position reports to the Shawnee Mission Health Physician Network Vice President.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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