Description
Front Office Assistant Physician’s Office AdventHealth Medical Group FT Days Lady Lake
Location Address- Lady Lake, FL
Top Reasons to Work at AdventHealth Medical Group West Florida
Rollover PDO with service year increases in accrual
Comprehensive benefits package; including tuition reimbursement and matching 403b plan
Patient facing positions receiving company paid initial sets of scrubs
Company Discount programs
Growing Organization
Work Hours/Shift:
Full Time/Days
You Will Be Responsible For:
- Provides back up to all front office positions; check in, check out, and medical records
- Provides data and assistance to Practice Manager / Office Coordinator as required
- Communicates in a cordial, professional manner with patients via phone and in person to meet the patient’s needs as soon as possible
- Sets up office for daily operation by turning on computers, ensuring schedules are printed, and retrieving voice mail messages
- Maintains correspondence, including: progress notes and new patient packets
- Updates referring physician database when necessary
- Assesses new patient files waiting to be seen and appropriately handles old patient files
- Assembles/creates charts for new patients, ensuring policy of noting allergy warnings and two methods of identification are followed
- Verifies patient data and insurance to ensure it is updated for accurate billing, inputting updated information into system as required
- Constructs insurance copies for proper insurance verification with new patients as requested
- Assists with correspondence in obtaining medical necessity letters to appropriate insurance company or business entity
- Enters charges for daily reconciliation
- Handles patient concerns or refers to administration appropriately
Qualifications
What You Will Need:
- High School diploma/equivalent
- Previous customer service experience
- Medical office or medical call setting experience preferred
Job Summary:
Provides operational office support in delivery of patient care in a physician office environment. Responsible for answering phones, scheduling appointments, processing medical records, scheduling out-patient procedures, check-in and check-out patients, insurance verification and obtaining referrals & authorizations from Primary Care Physician and/or insurance carrier
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
