Front Office/Certified Medical Assistant Full Time Tampa LifeHope at AdventHealth

Date Posted: 2/7/2020

Job Snapshot

  • Job Schedule
    Full-Time
  • Location:
    Tampa, FL
  • Job Category
  • Date Posted:
    2/7/2020
  • Job ID:
    19024626
  • Job Family
    Patient Care
  • Travel
    Yes, 25 % of the Time
  • Shift
    1 - Day
  • Application Zone
    1-Shared Services
  • Organization
    AdventHealth Medical Group West FL

Job Description


Description


Front Office/Certified Medical Assistant  AdventHealth Medical Group West Florida


Location Address: Tampa LifeHope


Top Reasons to Work at AdventHealth Medical Group West Florida



Rollover PDO with service year increases in accrual


Comprehensive benefits package; including tuition reimbursement and matching 403b plan


Patient facing positions receiving company paid initial sets of scrubs


Company Discount programs


Growing Organization 


 


Work Hours/Shift:


Full Time Days


You Will Be Responsible For:


  • Provides operational office support in delivery of patient care in a physician office environment.  Responsible for answering phones, scheduling appointments, processing medical records, scheduling out-patient procedures, check-in and check-out patients, insurance verification and obtaining referrals & authorizations from Primary Care Physician and/or insurance carrier.

    Provides back up to all front office positions; check in, check out, and medical records

    Provides data and assistance to Practice Manager / Office Coordinator as required

    Performs clinical responsibilities as assigned/needed.

    Communicates in a cordial, professional manner with patients via phone and in person to meet the patient’s needs as soon as possible

    Sets up office for daily operation by turning on computers, ensuring schedules are printed, and retrieving voice mail messages

    Maintains correspondence, including: progress notes and new patient packets

    Updates referring physician database when necessary

    Assesses new patient files waiting to be seen and appropriately handles old patient files

    Assembles/creates charts for new patients, ensuring policy of noting allergy warnings and two methods of identification are followed

    Verifies patient data and insurance to ensure it is updated for accurate billing, inputting updated information    into system as required

    Constructs insurance copies for proper insurance verification with new patients as requested

    Assists with correspondence in obtaining medical necessity letters to appropriate insurance company or business entity

    Enters charges for daily reconciliation

    Handles patient concerns or refers to administration appropriately


Assists patient via scheduling to obtain appointment as a first-time patient and handles reschedule list when necessary


 







Qualifications

What You Will Need:

  • Individuals must possess these knowledge, skills and abilities and be able to explain and to demonstrate that s/he can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Proficient with computer programs with word processing: PowerPoint, Excel, Word

  • Demonstrates interpersonal skills by effectively communicating with all levels of management, staff and outside vendors

  • Strong emphasis on organizational skills and strong attention to detail and ability to multi task.

  • Ability to deal with data that is of a sensitive and confidential nature (HIPAA).

  • Ability to work independently and in a team environment.

  • Displays professional interactions with all levels of internal and external customers.

  • Excellent verbal and written communication skills.

  • Competent in basic patient work-up for examination.

  • Good medical knowledge to assist doctor during patient exams.

  • Ability to keep process and patient flow on time

  • Good business office organizational skills.

  • Ability to adapt to change.

  • High School Graduate or equivalent

  • Medical Assistant with one or more years of experience in physician office or clinical setting

  • American Association of Medical Assistants (AAMA) Certification, American Medical Technologist (AMT) or Registered Medical Assistant (RMA), or National Association for Healthcare Professionals (NAHP) is required when transferring into this position within 90 days upon hire. 

  • Current, valid CPR certification is required (BLS). 

  • KNOWLEDGE AND SKILLS PREFERRED:

  • Previous experience in a medical environment

  • EDUCATION AND EXPERIENCE PREFERRED:

  • Completion of accredited course in Medical Assisting

  • Certification in Medical Assisting

  • Some education beyond High School

Job Summary:

Provides operational office support in delivery of patient care in a physician office environment.  Responsible for answering phones, scheduling appointments, processing medical records, scheduling out-patient procedures, check-in and check-out patients, insurance verification and obtaining referrals & authorizations from Primary Care Physician and/or insurance carrier.



This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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