FT-Quality & Process Improvement Engineer at AdventHealth

Date Posted: 7/23/2021

Job Snapshot

  • Job Schedule
  • Location:
    Tampa, FL
  • Date Posted:
  • Job ID:
  • Job Family
    Quality/Clinical Effectiveness
  • Shift
    1 - Day

Job Description


 FT-Quality & Process Improvement  Engineer-AdventHealth Tampa

Location Address: 3100 East Fletcher Avenue Tampa, Florida 33613

Top Reasons to Work at AdventHealth Tampa

  • Surgical Pioneers – the first in Tampa with the latest robotics in spine surgery
  • Building a brand new, six story surgical and patient care tower which will ensure state of the art medical and surgical car for generations to come
  • Awarded the Get With The Guidelines – Stroke GOLD Quality Achievement Award from the American Heart Association/American Stroke Association and have been recognized as a recipient of their Target: Stroke Honor Roll for our expertise in stroke care. We have also received certification by The Joint Commission in collaboration with the American Stroke Association as a Primary Stroke Center.

Work Hours/Shift: Full Time


Under the general direction of the Business Intelligence Supervisor, the Process Engineer is expected at a

minimum to be well-versed with the concepts, principles, and theories behind continuous process

improvement and total quality management. The Process Engineer must be able to prioritize and manage

multiple competing projects, deadlines, and customer relationships, while interacting effectively with

stakeholders at all organizational levels, including senior executives & physicians, to affect change within

the organization. The Process Engineer should be able to transfer clients’ perceptions of problems into

viable solutions and actionable items, utilizing diplomacy and flexibility in response to clients’ changing

concerns, while maintaining oversight of cost, schedule, and quality to ensure that critical milestones and

deliverables are completed in a timely manner.will provide project management and analytic support to high priority cost and effectiveness initiatives throughout the hospital. The Process Engineer will also serve as an internal consultant in the areas of performance monitoring and advanced statistical analysis. The Process Engineer may work independently and within multidisciplinary teams toward the execution and implementation of projects directed at improving operational efficiencies.


  • Develop the analytic and measurement strategy for all projects undertaken including development of key metrics, identification of data sources and collection of baseline data.
  • Identify and document current processes, research best practices, conduct volume and utilization analysis, develop key performance indicators and future state recommendations, and create standard work documents to facilitate sustainability.
  • Utilize Value Stream Mapping, 5S, Visual Workplace, and other tools to identify gaps in quality delivery, labor efficiency, and throughput.
  • Supports executive committees by facilitating preparation of reports and providing statistical ad hoc information.
  • Collaborates with Quality Management, Patient Safety & Risk Management, Nursing and Medical Staff to identify opportunities for process improvement efforts through advanced statistical analyses and process improvement methodologies such as Lean and Six Sigma.
  • Perform problem solving activities and root cause analysis using statistical tools.
  • Conduct time studies/capacity analysis.
  • Work with cross functional teams as required to validate as-is processes; identify and eliminate inefficiencies; and reduce costs through process analysis.
  • Support projects to improve costs and drive value-based care.
  • Communicate regularly with stakeholders about progress toward goal achievement, critical factors and obstacles.
  • Employ a variety of rigorous improvement methods and tools, such as Lean, PDCA, RCA, Six Sigma, etc.
  • Work independently leading projects of moderate to high impact or complexity.
  • Exhibits Adventist Health System values in all interpersonal contacts.  Establishes and maintains courteous, tactful and professional level of interpersonal skills necessary to deal effectively with customers and populations served.
  • Demonstrates effective oral and written communication skills; maintains required level of confidentiality; interacts effectively with employees at all levels.
  • Perform other duties as necessary in support of business objectives. This position description is intended to guide the activities of the Process Engineer. It is not intended to limit the thinking and creativity of the person to the work of this function, nor is it intended that this describe all the work that may be required of the person in the position.



  • Solid understanding and application of data collection/analysis tools & methodologies
  • Well-versed in process mapping, root cause analysis, statistical controls
  • Experienced practitioner of quality & process improvement methodologies such as lean six sigma
  • Excellent analytical, statistical, and problem-solving skills
  • Ability to succinctly translate high level concepts into actionable items
  • Familiar with project management and change management concepts and methodologies
  • Excellent written and verbal communication skills
  • Excellent organizational and time management skills
  • Able to lead a project independently under limited direction and manage multiple projects
  • simultaneously while thriving in a setting requiring collaboration and teamwork.
  • Ability to transfer clients’ perceptions of problems into viable solutions. Utilizes diplomacy skills and
  • flexibility in response to clients’ changing concerns
  • Proficient with Microsoft Office (Word, PowerPoint, Excel, Outlook, Visio)


  • Bachelor's degree with two or more years of relevant experience,
  • Proven experience leading process improvement projects, preferably in a complex organizational


  • Lean Manufacturing/Lean Six Sigma Green Belt or other equivalent quality certification


       Master's degree with two or more years of relevant experience in Engineering, Healthcare, Business, or related field

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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