Medical Front Office Assistant AdventHealth Medical Group at AdventHealth

Date Posted: 5/17/2021

Job Snapshot

  • Job Schedule
    Full-Time
  • Date Posted:
    5/17/2021
  • Job ID:
    21007066
  • Job Family
    Patient Care
  • Travel
    Yes, 25 % of the Time
  • Shift
    1 - Day

Job Description


Description

 Medical Front Office Assistant AdventHealth Medical Group West Florida

Location Address: 

Top Reasons to Work at AdventHealth Medical Group West Florida

Work Hours/Shift:

Full Time

Will Be Responsible For:

  • Provides back up to all front office positions; check in, check out, and medical records
  • Provides data and assistance to Practice Manager / Office Coordinator as required
  • Communicates in a cordial, professional manner with patients via phone and in person to meet the patient’s needs as soon as possible
  • Sets up office for daily operation by turning on computers, ensuring schedules are printed, and retrieving voice mail messages
  • Maintains correspondence, including: progress notes and new patient packets
  • Updates referring physician database when necessary
  • Assesses new patient files waiting to be seen and appropriately handles old patient files
  • Assembles/creates charts for new patients, ensuring policy of noting allergy warnings and two methods of identification are followed
  •             Verifies patient data and insurance to ensure it is updated for accurate billing, inputting updated information    into system as required
  • Constructs insurance copies for proper insurance verification with new patients as requested
  • Assists with correspondence in obtaining medical necessity letters to appropriate insurance company or business entity
  • Enters charges for daily reconciliation
  • Handles patient concerns or refers to administration appropriately
Qualifications

What You Will Need:

Individuals must possess these knowledge, skills and abilities and be able to explain and to demonstrate that s/he can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

•     Proficient with computer programs with word processing: PowerPoint, Excel, Word

•     Demonstrates interpersonal skills by effectively communicating with all levels of management, staff and outside vendors

•     Strong emphasis on organizational skills and strong attention to detail and ability to multi task.

•     Ability to deal with data that is of a sensitive and confidential nature (HIPAA).

•     Ability to work independently and in a team environment.

•     Displays professional interactions with all levels of internal and external customers.

•     Excellent verbal and written communication skills.

•     High School Graduate or equivalent

Job Summary

Provides operational office support in delivery of patient care in a physician office environment.  Responsible for answering phones, scheduling appointments, processing medical records, scheduling out-patient procedures, check-in and check-out patients, insurance verification and obtaining referrals & authorizations from Primary Care Physician and/or insurance carrier.


This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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