Job Description

Medical Front Office Assistant AdventHealth Medical Group West Florida

Location Address: Ocala

Top Reasons to Work at AdventHealth Medical Group West Florida

Immediate Health Insurance Coverage

Great benefits such as: Educational Reimbursement

Career growth and advancement potential

Work Hours/Shift:

Full Time Days

You Will Be Responsible For:

• Provides back up to all front office positions; check in, check out, and medical records
• Provides data and assistance to Practice Manager / Office Coordinator as required
• Communicates in a cordial, professional manner with patients via phone and in person to meet the patient’s needs as soon as possible
• up office for daily operation by turning on computers, ensuring schedules are printed, and retrieving voice mail messages
• Maintains correspondence, including: progress notes and new patient packets

What You Will Need:

• High School Graduate or equivalent
• Proficient with computer programs with word processing: PowerPoint, Excel, Word
• Demonstrates interpersonal skills by effectively communicating with all levels of management, staff and outside vendors
• Strong emphasis on organizational skills and strong attention to detail and ability to multi task.
• Ability to deal with data that is of a sensitive and confidential nature (HIPAA).
• Ability to work independently and in a team environment.
• Displays professional interactions with all levels of internal and external customers.
• Excellent verbal and written communication skills.

Job Summary:

Provides operational office support in delivery of patient care in a physician office environment.  Responsible for answering phones, scheduling appointments, processing medical records, scheduling out-patient procedures, check-in and check-out patients, insurance verification and obtaining referrals & authorizations from Primary Care Physician and/or insurance carrier.