Medical Receptionist Trainer Central Florida FT Days at AdventHealth

Date Posted: 9/23/2021

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Job Snapshot

  • Job Schedule
    Full-Time
  • Location:
    Maitland, FL
  • Date Posted:
    9/23/2021
  • Job ID:
    21027817
  • Job Family
    Physician Services
  • Shift
    1 - Day

Job Description


Description

Description - External

Medical Receptionist Trainer Central Florida FT Days - AdventHealth Medical Group

 Location: Central Florida Region

 Top Reasons to work at AdventHealth Medical Group

  • Faith based & mission driven organization
  • Central Florida’s premier multi-specialty medical group
  • Comprehensive Employee Benefits such as Educational Reimbursement
  • CREATION Health employee wellness and lifestyle programs
  • Positive working climate to support a work life balance

 Work Hours/Shift: 40/hrs a week. Must have availability from 7am-7pm

You Will Be Responsible For:

  • Serves as the trainer and effective mentor and educational resource to staff with emphasis on training new employees and employees identified as needing more training.  Serves as an additional resource, when needed, regarding billing or coding issues at the practice.
  • Support the training efforts related to athenahealth, Cerner, and/or other software applications, and continuing education training across the medical group.
  • Provides valuable information to supervisors for employee performance evaluations, as needed.
  • Deliver effective functionality and workflow training to end users.
  • Tailor training delivery based on the specific style of the adult learner to achieve the desired comprehension and proficiency.
Qualifications

What You Will Need:

  • Must be familiar with Athena and Phreesia and others as required
  • Must be familiar with PCMH standards
  • Knowledge of health care field and medical terminology
  • Knowledge of and ability to utilize internal and external resources
  • Expertise in patient advocacy and navigating complex systems
  • Ability to function and assist others in stressful, fast-paced environments and effectively apply stress management techniques
  • Ability to resolve issues and work independently within their scope
  • Ability to exercise sound judgement, diplomacy and a professional demeanor
  • Demonstrates ability to communicate by reading, writing and typing legibly, speaking and comprehending English effectively to carry out job requirements
  • Experience with computers required

Job Summary:

The Medical Receptionist Trainer under limited supervision, provides appropriate training to identified clerical staff (both new and existing) who are needing additional education.  This position helps with front desk orientation and competency assessment.  Serves as a mentor by epitomizing best practices in the examination of patients and assisting provider.  Assists in practice education as needed.  As a recognized trainer, may cover more than 1 practice through travel.


This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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