Outreach Phlebotomy Services Supervisor at AdventHealth

Date Posted: 12/24/2021


Job Snapshot

  • Job Schedule
  • Date Posted:
  • Job ID:
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  • Shift
    1 - Day

Job Description


Outreach Services Supervisor AdventHealth Shawnee Mission

Top Reasons To Work At AdventHealth Shawnee Mission

  • Received Magnet® recognition from the American Nurses Credentialing Center in January 2019
  • Providing faith-based, whole person care to Kansas City since 1962 
  • Excellent health benefits, an onsite child care center and fitness facility  
  • Tuition reimbursement to support continuing education
  • Employee Referral Program
  • Largest health care provider in Johnson County with three campuses

Work Hours/Shift:

Full Time, Days

You Will Be Responsible For:

  • Provides on-site supervision of all support staff personnel and oversees support staff processes
  • Assures Laboratory Outreach processes are established and followed
  • Coordinates the establishment of new client accounts
  • Monitors operational expenses and productivity related to Laboratory Outreach and support staff functions
  • Performs and insures problem resolution, troubleshooting, and proper documentation
  • Maintains appropriate staffing through scheduling work assignments and tasks
  • Establishes policies and procedures for support staff; assures compliance with established processes
  • Oversees supply inventory for outreach operations
  • Ensures quality of support staff functions by evaluating competency and coordinating training for support staff personnel
  • Performs employee performance appraisals and progressive discipline/counseling
  • Interviews and hires employees for support staff positions in conjunction with Human Resources and Laboratory Operations Manager
  • Participation and compliance with Laboratory Quality Assurance program
  • Demonstrates leadership and serves as laboratory representative and liaison
  • Assures workflow continuity through communication
  • Maintains regular dialog with Laboratory supervisory / managerial staff concerning quality, safety, and standard of behavior issues within the department and the organization
  • Demonstrates commitment to all department and corporate compliance policies, watches for potential problems, relays concerns to Director/Compliance Officer.  Demonstrates commitment to appropriate behavior and is familiar with reporting mechanism
  • Demonstrates ability to accept and facilitate change
  • Facilitates laboratory testing to include; order entry, specimen collection, transport from clinics, receipt at laboratory, distribution to appropriate lab area, test reporting and account billing.
  • Follows established procedures for patient and specimen identification
  • Other duties as assigned

What You Will Need:

  • Associates Degree Required
  • PBT ASCP Preferred
  • 3+ years of clinical laboratory experience required

Job Summary:

The Phlebotomy Outreach Services Supervisor facilitates phlebotomy services throughout Shawnee Mission Outreach by providing training & education to all laboratory staff.  Provides consultative and operational oversight of laboratory outreach. 

The Supervisor promotes the delivery of high-quality laboratory services to patients, clients and other customers.  Responsible for daily coordination and direction of workflow at assigned sites; monitors and ensures adequate staffing levels on a daily and shift basis.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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