PBX Operator Full Time Evenings at AdventHealth

Date Posted: 11/8/2019

Job Snapshot

  • Job Schedule
    Full-Time
  • Location:
    DeLand, FL
  • Job Category
  • Date Posted:
    11/8/2019
  • Job ID:
    19022116
  • Job Family
    Operations
  • Travel
    No
  • Shift
    2 - Evening
  • Application Zone
    1-Shared Services
  • Organization
    AdventHealth DeLand

Job Description


Description
PBX Operator AdventHealth Deland
 
Location Address: 701 West Plymouth Avenue, Deland Florida 32720
 
Top Reasons To Work At AdventHealth Deland
Career growth and advancement potential
Health Insurance Coverage
Great benefits such as: Educational Reimbursement
 
Work Hours/Shift:
Full Time, Evening
 
You Will Be Responsible For:
  • Pages overhead and beeps hospital personnel and doctors, as requested by management.  Places outside calls for physicians.
  • Answers calls promptly and accurately in a precise and clear manner with the ability to remain calm in a difficult situation.
  • Activates the CD player for daily announcement of morning and afternoon devotional prayer over the paging system.
  • Monitors all fire alarms, generator alarms, code pink, code blue, oxygen alarms, FPL Alarms and FPL monitor system, weather alarm and emergency 2222 phone for disasters.
  • Utilizes and keeps charged cell phone and 2-way radio for contact with Facilities and Security personnel.  Tests and charges disaster cellular phones on a weekly basis for working status
  • Contacts on-call personnel after hours and on weekends as requested by the Nursing Supervisor.  Documents all call-backs, PBX related problems and codes, indicating name, time and date of each occurrence.  Obtains accurate and complete information pertaining to reported incident.
  • Maintains an accurate knowledge of hospital disaster codes, and properly announces them in an accurate and efficient manner, according to procedure.
Qualifications
What You Will Need:

KNOWLEDGE AND SKILLS REQUIRED:
  • Employee must have good organizational, interpersonal and customer service skills. 
  • Must be able to answer calls in a prompt, courteous, and accurate manner.
  • Reading, writing and computer skills with great attention to detail required.

EDUCATION AND EXPERIENCE REQUIRED:

  • High School diploma or GED. 
  • At least 1 years of previous telephone experience. 
 
Job Summary:

Under the supervision of the PBX Supervisor, answers and processes calls for AdventHealth – East Region and Offsite Properties.


This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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