PBX Operator Full Time Overnights at AdventHealth

Date Posted: 4/14/2021

Job Snapshot

  • Job Schedule
    Full-Time
  • Date Posted:
    4/14/2021
  • Job ID:
    21011629
  • Job Family
    Operations
  • Travel
    No
  • Shift
    3 - Night

Job Description


Description

PBX Operator AdventHealth Palm Coast

Location Address: 60 Memorial Medical Parkway Palm Coast, Florida 32164

Top Reasons To Work At AdventHealth Palm Coast

Career growth and advancement potential

Health Insurance Coverage

High quality of life with low cost of living on the shores of Palm Coast.

Work Hours/Shift:

Full Time 

Overnights

11p-7:30am

Every Weekend, with weekday shifts as well

You Will Be Responsible For:

  • Pages overhead and beeps hospital personnel and doctors, as requested by management.  Places outside calls for physicians.
  • Answers calls promptly and accurately in a precise and clear manner with the ability to remain calm in a difficult situation.
  • Activates the CD player for daily announcement of morning and afternoon devotional prayer over the paging system.
  • Monitors all fire alarms, generator alarms, code pink, code blue, oxygen alarms, FPL Alarms and FPL monitor system, weather alarm and emergency 2222 phone for disasters.
  • Utilizes and keeps charged cell phone and 2-way radio for contact with Facilities and Security personnel.  Tests and charges disaster cellular phones on a weekly basis for working status
  • Contacts on-call personnel after hours and on weekends as requested by the Nursing Supervisor.  Documents all call-backs, PBX related problems and codes, indicating name, time and date of each occurrence.  Obtains accurate and complete information pertaining to reported incident.
  • Maintains an accurate knowledge of hospital disaster codes, and properly announces them in an accurate and efficient manner, according to procedure.
  • Keeps and maintains an updated call list of Administration to notify in the event of a disaster, notifies surrounding facilities.
  • Distributes cell phones to assigned departments in the event of a hospital phone system failure.  Records time and name of person receiving phone and confirms the return of phones to the PBX
  • Willingly adjusts personal schedule, on short notice, to meet with the demands of the department.
Qualifications

What You Will Need:

KNOWLEDGE AND SKILLS REQUIRED:

    • Employee must have good organizational, interpersonal and customer service skills. 
    • Must be able to answer calls in a prompt, courteous, and accurate manner.
    • Reading, writing and computer skills with great attention to detail required.

EDUCATION AND EXPERIENCE REQUIRED:

    • High School diploma or GED. 
    • At least 1 years of previous telephone experience. 

Job Summary:

Under the supervision of the PBX Supervisor, answers and processes calls for Florida Hospital – East Region and Offsite Properties.


This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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