Process Improvement Specialist II- Documentation and Coding at AdventHealth

Date Posted: 2/19/2020

Job Snapshot

  • Job Schedule
  • Job Category
  • Date Posted:
  • Job ID:
  • Job Family
    Quality/Clinical Effectiveness
  • Travel
  • Shift
    1 - Day
  • Application Zone
    1-Shared Services
  • Organization
    AdventHealth Corporate

Job Description


Process Improvement Specialist II- Documentation and Coding

AdventHealth Corporate

Location Address: 900 Hope Way Altamonte Springs, Florida 32714

Top Reasons to Work at AdventHealth Corporate

  • Great benefits
  • Immediate Health Insurance Coverage
  • Career growth and advancement potential

Work Hours/Shift:

  • Full-Time, Monday – Friday

You Will Be Responsible For:

  • Serves as a change agent and process facilitator for tactical improvement initiatives.
  • Conducts analysis, documents processes, develops and implements effective controls, and optimizes processes to increase operational performance and reduce costs.
  • Utilizes PI principles and tools, including value stream maps, standard work, 6s, visual management, facilitation, and change management skills to support continuous improvement.
  • Prioritize and manage multiple competing projects, deadlines, and customer relationships.
  • Maintains accurate documentation and status of project timeline and keep team stakeholders and executive leadership informed of project status. Proactively identify potential project risks and take steps to mitigate them.
  • Facilitates cross-functional meetings and discussions to address roadblocks and ensure critical milestones and deliverables are completed in a timely manner. Travels between local locations as required for meetings & observations.


What You Will Need:

  • Master's degree with two or more years of relevant experience in Engineering, Healthcare, Business, or related field, OR
  • Bachelor's degree with four or more years of relevant experience, OR
  • Associate's degree with six or more years of relevant experience
  • Proven experience leading process improvement projects, preferably in a complex organizational environment
  • Lean Manufacturing/Lean Six Sigma Green Belt or other equivalent quality certification
  • Solid understanding and application of data collection/analysis tools & methodologies
  • Well-versed in process mapping, root cause analysis, statistical controls
  • Experienced practitioner of quality & process improvement methodologies such as lean six sigma

Job Summary:

The Process Improvement Specialist II position is responsible for independently scoping and leading the successful management and execution of tactical improvement initiatives.  The candidate is expected at a minimum to be well-versed with the concepts, principles, and theories behind continuous process improvement and total quality management. A qualified candidate must be able to prioritize and manage multiple competing projects, deadlines, and customer relationships, while interacting effectively with stakeholders at all organizational levels, including senior executives & physicians, to affect change within the organization.  A successful candidate should be able to transfer clients’ perceptions of problems into viable solutions and actionable items, utilizing diplomacy and flexibility in response to clients’ changing concerns, while maintaining oversight of cost, schedule, and quality to ensure that critical milestones and deliverables are completed in a timely manner. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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