Process Improvement Specialist II FT Days at AdventHealth

Date Posted: 1/3/2022

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Job Snapshot

  • Job Schedule
    Full-Time
  • Date Posted:
    1/3/2022
  • Job ID:
    21041186
  • Job Family
    Quality/Clinical Effectiveness
  • Shift
    1 - Day

Job Description


Description
YOU ARE REQUIRED TO SUBMIT A RESUME WITH YOUR APPLICATION!
 
Process Improvement Specialist II - AdventHealth - Altamonte Springs
Location Address: 900 HOPE WAY, Altamonte Springs, 32714

Top Reasons to work at AdventHealth - Altamonte Springs

  • Located north of Orlando in the community of Altamonte Springs, our facility is consistently named “Best Hospital” for overall quality, reputation, doctors and nurses by local residents
  • As the largest satellite campus within the AdventHealth system, AdventHealth Altamonte has been providing state-of-the-art healthcare to the community since 1973
  • The 398-bed hospital cares for more than 168,000 patients a year. We are proud to be revolutionizing health care with visionary leadership and world-class resources
Work Hours/Shift:   Full Time/Part Time/PRN (Shift Information)
 

You Will Be Responsible For:

Demonstrates, through behavior, AdventHealth’s core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork.

  • Serves as a change agent and process facilitator for tactical improvement initiatives.
  • Conducts analysis, documents process, develops and implements effective controls, and optimizes processes to increase operational performance and reduce costs.
  • Utilizes PI principles and tools, including value stream maps, standard work, 6s, visual management, facilitation, and change management skills to support continuous improvement.
  • Prioritize and manage multiple competing projects, deadlines, and customer relationships.
  • Maintains accurate documentation and status of project timeline and keep team stakeholders and executive leadership informed of project status. Proactively identify potential project risks and take steps to mitigate them.
  • Facilitates cross-functional meetings and discussions to address roadblocks and ensure critical milestones and deliverables are completed in a timely manner. Travels between local locations as required for meetings & observations.
 

Qualifications

What You Will Need:

KNOWLEDGE AND SKILLS REQUIRED:

• Solid understanding and application of data collection/analysis tools & methodologies

• Well-versed in process mapping, root cause analysis, statistical controls

• Experienced practitioner of quality & process improvement methodologies such as lean six sigma

• Excellent analytical, statistical, and problem-solving skills

• Ability to succinctly translate high level concepts into actionable items

• Familiar with project management and change management concepts and methodologies

• Excellent written and verbal communication skills

• Excellent organizational and time management skills

Able to lead a project independently under limited direction and manage multiple projects simultaneously while thriving in a setting requiring collaboration and teamwork.

• Ability to transfer clients’ perceptions of problems into viable solutions.  Utilizes diplomacy skills and flexibility in response to clients’ changing concerns

Proficient with Microsoft Office (Word, PowerPoint, Excel, Outlook, Visio)

EDUCATION AND EXPERIENCE REQUIRED:

• Bachelor's degree with four or more years of relevant experience, or functional equivalence

Master's degree with two or more years of relevant experience in Engineering, Healthcare, Business, or related field

Proven experience leading process improvement projects, preferably in a complex organizational environment

LICENSURE, CERTIFICATION, OR REGISTRATION REQUIRED:

• Lean Manufacturing/Lean Six Sigma Green Belt or other equivalent quality certification

KNOWLEDGE AND SKILLS PREFERRED:

• N/A

LICENSURE EDUCATION AND EXPERIENCE PREFERRED:

Project Management Experience

Familiarity with MS Project, Analytical & Data Visualization Software (Minitab, Tableau, Etc.)

CERTIFICATION, OR REGISTRATION PREFERRED:

•Clinical licensure

Certified Associate in Project Management (CAPM)

Change Management Certification

Agile Certified Scrum Master

General Summary:
The Process Improvement Specialist II position is responsible for independently scoping and leading the successful management and execution of tactical improvement initiatives.  The candidate is expected at a minimum to be well-versed with the concepts, principles, and theories behind continuous process improvement and total quality management. A qualified candidate must be able to prioritize and manage multiple competing projects, deadlines, and customer relationships, while interacting effectively with stakeholders at all organizational levels, including senior executives & physicians, to affect change within the organization.  A successful candidate should be able to transfer clients’ perceptions of problems into viable solutions and actionable items, utilizing diplomacy and flexibility in response to clients’ changing concerns, while maintaining oversight of cost, schedule, and quality to ensure that critical milestones and deliverables are completed in a timely manner. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.


This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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