Radiology Front Desk Representative Full Time Days at AdventHealth

Date Posted: 7/7/2020

Job Snapshot

  • Job Schedule
    Full-Time
  • Date Posted:
    7/7/2020
  • Job ID:
    20011796
  • Job Family
    Radiology/Imaging
  • Travel
    No
  • Shift
    1 - Day
  • Organization
    AdventHealth Palm Coast

Job Description


Description

Radiology Front Desk Representative Full Time Days AdventHealth Palm Coast

 

Location Address: 60 Memorial Medical Parkway Palm Coast, Florida 32164

Top Reasons To Work At AdventHealth Palm Coast:

  • Great benefits such as: Educational Reimbursement
  • Career growth and advancement potential
  • High quality of life with low cost of living on the shores of sunny Palm Coast, FL

Work Hours/Shift:

Full Time, Day Shift

You Will Be Responsible For:

•    Performs Radiology clerical functions, including scheduling, order entry, filing and report printing sorting and distribution. 

•    Greets patients at Radiology reception desk, explaining exam preparation procedures and completion of appropriate history or other forms as needed. 

•    Reviews patient orders and contacts physicians’ offices as needed to clarify orders or scheduling and to relay reports as needed. 

•    Coordinates with technical staff as needed regarding patient status, delays and scheduling issues. 

•    Answers telephones, transfers calls and relays messages as needed. 

•    Performs records release of Radiology films and reports.  

•    Performs other general clerical duties such as filing and X-ray jacket preparation.

•    Answers telephone and greets patients, physicians and other staff in a prompt, courteous fashion. Relays messages, information and transfers calls as needed. 

•    Explains preparations and other procedures as needed. 

•    Enters patient orders and other information into the patient record information system. 

•    Gives patients appropriate history/consent forms and assists in completion as appropriate for exam as scheduled.

•    Assembles requisitions, folders, labels and patient questionnaires as needed for exam completion. 

•    Coordinates care of patients by communicating status of patient, delays, other scheduled procedures and clinical information to technologist and patient floors as needed.

•    Prints, sorts, files, faxes and distributes Radiology reports as per procedure. 

•    Calls reports to physicians or nursing floors as needed. 

•    Releases records and answers subpoenas in accordance with applicable policy and regulations. 

•    Checks into computer system patients returned films and outside films.

•    Sets up comparison studies as needed.

•    Explains records release policy to patients and families as needed. 

•    Files films and reports. 

•    Assists physicians and others in location of patient records. 

•    Completes requests for offsite films.

•    Use PACS system to print and retrieve patient data.

•    Create patient CD’s on the PACS Cube.

•    Monitors patient waiting area, checking on patients waiting or otherwise needing attention.

•    Contacts appropriate technologist or supervisor when orders are received.  May call “On Call” Staff or physicians as needed.

•    May be required to alternate shifts for coverage.

•    Performs basic equipment maintenance such as printer toner or ribbon changes, fax cartridge changing, etc.

•    May assist in training new Radiology staff in performance of Clerical duties. 

•    May be assigned regular duties by supervisor including the maintenance of logs and pulling next day’s schedule. 

•    Assists technologists and Nurse with scheduling special procedures.

•    Utilizes Cerner HIS to obtain Lab results.

•    Performs other duties as needed or assigned.

Responsibility to adhere to the Florida Hospital Corporate compliance plan, to the rules and regulations of all local, state, and Federal agencies, and to the standards of all accrediting bodies.


Qualifications

What You Will Need:

•       High school diploma or equivalent required. 

•       One year medical office experience desirable

•       Knowledge of medical terminology

•       BLS (Basic Life Support) Certification through American Heart Association

 

Job Summary:

Performs Radiology clerical functions, including scheduling, order entry, filing and report printing sorting and distribution.  Greets patients at Radiology reception desk, explaining exam preparation procedures and completion of appropriate history or other forms as needed.  Reviews patient orders and contacts physicians’ offices as needed to clarify orders or scheduling and to relay reports as needed.  Coordinates with technical staff as needed regarding patient status, delays and scheduling issues.  Answers telephones, transfers calls and relays messages as needed. Voice must be pleasant in face-to-face and telephone conversations. Performs records release of Radiology films, Creates CD’s and reports. Our facilities have an outstanding tradition of medical excellence and compassionate care, which is drawn from our Christian heritage and focus on our Christian Mission of Hope, Health, and Healing. Responsibility to adhere to the Florida Hospital Corporate compliance plan, to the rules and regulations of all local, state, and Federal agencies, and to the standards of all accrediting bodies.



This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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