Referral Specialist Outpatient Rehab FT Day at AdventHealth

Date Posted: 12/11/2019

Job Snapshot

  • Job Schedule
    Full-Time
  • Location:
    Orlando, FL
  • Job Category
  • Date Posted:
    12/11/2019
  • Job ID:
    19014166
  • Job Family
    Patient Financial Services
  • Travel
    No
  • Shift
    1 - Day
  • Application Zone
    1-Shared Services
  • Organization
    AdventHealth Centra Care

Job Description


Description

Referral Specialist - AdventHealth Centra Care

 

Top Reasons to work at AdventHealth Centra Care

  • Commitment to whole-person care, giving you the opportunity to help heal people in mind body and spirit.
  • Fulfilling work with people who treat you like family.
  • Excellent benefits, market-driven wages and career development opportunities.
  • Recognized for the seventh year in a row as a recipient of the Gallup Great Workplace Award as part of the AdventHealth network.
  • Opportunities for advancement as we expand our network across the nation.
 
Work Hours/Shift:
  • "Insert Full Time/Part Time/PRN (Shift Information)
 
You Will Be Responsible For:
  • Telephonically manages referrals for patients from AdventHealth Centra Care providers across all regions where AdventHealth Centra Care is present while adequately prioritizing the referrals based on referral acuity
  • Responsible for maintaining internal and external excellent customer relationships
  • Assists physician offices, imaging and rehab facilities to meet the referral needs of the patient by timely telephone, e-mail, text communication and/or faxing of medical records from AdventHealth Centra Care visits
  • Expedites, documents and tracks incoming and outgoing referral information for AdventHealth Centra Care facilities in Referral application and other applications as needed
  • Answers inbound calls in referral queues responding to patients, employers, clients, Center staff, & Physicians

Qualifications

What You Will Need:

  • High school diploma or equivalent
  • Medical Terminology
  • Exceptional customer service
  • Ability to communicate by reading, writing legibly, speaking and comprehending English effectively in order to carry out job requirements

Job Summary:

The Referral Specialist, under general supervision, is responsible for receiving and processing referral requests in a centralized call center environment.  Processes medical record requests pertinent to the referrals. Serves as a liaison between patients, providers, and other health care facilities in regards to referrals and appointment scheduling.



This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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