Regional Director Patient Financial Services Southwest at AdventHealth

Date Posted: 11/2/2021


Job Snapshot

  • Job Schedule
  • Location:
    Burleson, TX
  • Date Posted:
  • Job ID:
  • Job Family
    Patient Financial Services
  • Shift
    1 - Day

Job Description


Regional Director Patient Financial Services Southwest AdventHealth Corporate

Location Address: 11801 South Freeway Burleson, TX 76028

Top Reasons To Work At AdventHealth Corporate

  • Great benefits
  • Immediate Health Insurance Coverage
  • Career growth and advancement potential

Work Hours/Shift:

  • Full-Time, Monday - Friday

You Will Be Responsible For:

  • Develop and maintain monitoring and reporting systems to ensure patient access and/or accounts receivable activities are meeting quality, productivity and reimbursement goals.
  • Develop and maintain knowledge of payer billing requirements and apply them to ensure proper and timely reimbursement.
  • Develop and maintain an understanding of Federal, State, local and industry regulations, rules, and standards to ensure compliance with requirements (Medicare, Medicaid, HIPAA, JCAHS, etc.)
  • Develop and monitor departmental budget, taking necessary action to keep expenses within stated budgetary constraints.
  • Develop plans and initiate actions to ensure compliance with organizational targets and standards.
  • Develop systems and process to ensure prompt, friendly and accurate operations.
  • Develop, coordinate and maintain process and resources to rapidly/effectively bill and collect all hospital patient accounts receivable due within corporately established thresholds including meeting monthly and yearly cash collection targets.
  • Develop, implement and enforce departmental/hospital policies and procedures as needed for successful operations
  • Direct all levels of personnel management, including employee satisfaction/engagement, staff recruitment, orientation, training, scheduling, performance evaluations, counseling, and, as needed, terminations.
  • Develop and implement quality initiatives (continuous quality improvement) and participate in strategic planning
  • Maximize hospital cash flow and lower/maintain days in accounts receivable to rank with better performers in the healthcare industry.
  • Provide on-going training and education for staff member to ensure they maintain a high level of expertise in job skills.
  • Effectively analyzes patient access and/or accounting data and presents findings/analysis to various audiences, including but not limited to the hospital CFO, finance committee(s), Corporate Patient Financial Services utilizing Excel, PowerPoint, Microsoft Word, etc.
  • Other duties as assigned.

What You Will Need:

  • Five years of experience in healthcare receivables, patient access management, or related field
  • Bachelor’s Degree in Business or Healthcare Management
  • At least 8 years of experience in healthcare receivables, patient access management or related field, preferred
  • Master’s Degree in Business or Healthcare Management, preferred

Job Summary:

Responsible for directing the operational, financial and personal functions of admitting/registration, centralized scheduling, financial counseling, pre-certification/insurance verification, and/or patient business office, to include:  billing, cash posting, collections, customer service and AR vendor management; and other duties as assigned as a Corporate PFS team member and member of hospital leadership.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Location | Organization | Category | Job Function