Job Snapshot

  • Job Schedule
    Per Diem
  • Job Category
  • Date Posted:
  • Job ID:
  • Job Family
    Patient Financial Services
  • Travel
  • Shift
    3 - Night
  • Application Zone
    1-Shared Services
  • Organization
    AdventHealth Heart of Florida and Lake Wales

Job Description


Primary responsibility for initiating authorizations on all hospital inpatient admissions/observation stays. Performs all patient and third party contact pertaining to the collection on patient accounts. Provides financial assistance to patients following the hospital policy. Gathers patient demographic and billing information and enters into the computer accurately.  Register patients who present for Outpatient testing, emergency treatment and admission in a professional and courteous manner to include insurance verification and authorizations.  Calculation and collection of patient financial responsibility.  Responsible for answering and routing all external and internal calls received at the PBX station.  Responsible for immediate response to the code line and notifying required departments and physicians.



High School diploma or equivalent required.


One year of office experience in a medical setting is required. Communication skills are a must/plus, incumbent must be able to function effectively under stress.  Familiarity with software packages and navigation techniques.

Must be able to work under high stress volumes, multi task, detail oriented and works independently


CPI  (Crisis Prevention Intervention) training is required within 30 days of employment.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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