Registrar FT Nights Heart of Florida at AdventHealth

Date Posted: 9/23/2020

Job Snapshot

  • Job Schedule
    Full-Time
  • Location:
    Davenport, FL
  • Date Posted:
    9/23/2020
  • Job ID:
    20015448
  • Job Family
    Patient Financial Services
  • Travel
    No
  • Shift
    1 - Day

Job Description


Description

YOU ARE REQUIRED TO SUBMIT A RESUME WITH YOUR APPLICATION!


Location Address: 40100 US Hwy 27, Davenport, FL 33837
 
Top Reasons to work at AdventHealth Heart of Florida
  • Close proximity to Walt Disney World
  • Various outdoor activities for families and children to enjoy
  • Beautiful local golf courses available year round
  • Faith-based work environment
  • Great benefits
 
Work Hours/Shift: 
  • Full Time 3pm - 11pm (Rotating Weekends on Saturday & Sunday)
 
  • Registers patients for services and achieves accuracy. Works patient accounts in regards to insurance identification and selection, along with required protocols associated with insurance selection. Ensures timely discharge is facilitated and reimbursement is maximized.  Properly identifies patients, ensures armband accuracy, inputs demographics information, and secures the required forms to ensure compliance with regulatory policies.
  • Creates accurate good faith estimates in an effort to maximize up-front cash collections, in addition to, adding collection documentation where requiredMeets or exceeds upfront collection standard goal, assigned to location of responsibility, to protect financial standing of AdventHealth. Proactively seeks assistance to improve collections. Reviews all collection reports timely, as assigned by leadership. Ensures all financial assessments, eligibility, and benefits memos are clear, updated and thorough to support post care financial needs.  Performs cashiering functions, such as, daily batching and cash reconciliation with accuracy in support of the pre-established legal and financial guidelines of AdventHealth, when required.
  • Ensures all financial assessments, eligibility, and benefits memos are clear, updated and thorough to support post care financial needs. Uses utmost caution that authorizations and pre-certifications are correct and as accurate as possible to avoid rejections and/or denials. Maintains a current and thorough knowledge of utilizing online eligibility and pre-certification tools made available.
  • Achieves productivity standard by monitoring patient tracking board to proactively identify patients that require registration to be completed.  Ensures patient demographics and account information is appropriate for account type as directed. Uses utmost caution in patient and employee safety by following established guidelines, such as, hand washing and following contact precautions.
  • Accountable for maintaining a working relationship with clinical partners to ensure open communication between clinical, ancillary and patient access departments, and enhances patient experiences.                 

 

Qualifications
What Will You Need:        

EDUCATION AND EXPERIENCE REQUIRED:

  • One (1) or more years of customer services experience
EDUCATION AND EXPERIENCE PREFERRED:
  • Associate degree and/or higher level education, or completed coursework, in Health Services Administration or other related medical or business field
  • Prior collections experience

LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED:

  • N/A

LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED:

  • National Association of Healthcare Access Management Certified Healthcare Access Associate
 
Job Summary:

The Registrar, under supervision, registers patients for service types. Meets or exceeds collection standard by timely verification of insurance benefits, when applicable, and determines financial responsibility to the hospital. Creates good faith estimate of patients’ financial responsibility, and documents all attempts accordingly. Meets or exceeds accuracy standard goals. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Adheres to AdventHealth Corporate Compliance Plan to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies.



This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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