RN-Phone Triage Cardiology at Orlando FT Days at AdventHealth

Date Posted: 10/23/2019

Job Snapshot

  • Job Schedule
  • Location:
    Orlando, FL
  • Job Category
  • Date Posted:
  • Job ID:
  • Job Family
    Physician Services
  • Travel
  • Shift
    1 - Day
  • Application Zone
    1-Shared Services
  • Organization
    AdventHealth Medical Group Central FL

Job Description


RN/Phone Triage - AdventHealth Medical Group

Location Address: 1613 N MILLS AVE  ORLANDO FL 32701

Top Reasons To Work At AdventHealth Medical Group
  • Faith based & mission driven organization
  • Central Florida’s premier multi-specialty medical group
  • Comprehensive Employee Benefits such as Educational Reimbursement
  • CREATION Health employee wellness and lifestyle programs
  • Positive working climate to support a work life balance
Work Hours/Shift:
  • Full Time / Day
You Will Be Responsible For:
  • Provides nursing triage services and health advice for patients and managed care members over the phone. Performs short evaluation of the patient situation to estimate severity of illness and/or injury including learning about chief complaint and, as possible, obtaining vital sign and mental status information.
  • Documents patients' questions or concerns. Tracks questions/concerns/calls in appropriate database. 
  • Determines urgency of seeing the patient based on brief assessment and on familiarity with a patient’s condition and history. Confers with physician as needed.  May give physician referrals as needed.
  • Sends those with high-risk chief complaints such as chest pain, abdominal pain, or severe headaches to ER immediately or arranges for ambulance.
  • Sets up appointment for patients who do not need to go to ER but need to see a physician or arranges for an appointment scheduler to make the appointment.

What You Will Need:
  • Registered Nurse (RN) degree
  • Minimum three (3) years of experience as RN
  • BSN or MSN degree
  • One (1) to two (2) years of telephone triage experience, preferably in medical practice setting.
  • Prior medical surgical experience
  • Current state RN license.
  • Current CPR certificate
Job Summary:
The Registered Nurse - Phone Triage & Education, reporting to the Physician, Mid-Level and/or Office Manager and while working within an ambulatory outpatient office setting, provides triage (sorting/prioritizing patients) telephone service to ensure prompt identification of patients with high-risk conditions. May refer patients, schedule appointments or provide appropriate education/advice to callers.  Additionally, may provide nursing care for patients at the practice

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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