Training Analyst I AdventHealth Medical Group Days at AdventHealth

Date Posted: 1/11/2022


Job Snapshot

  • Job Schedule
  • Location:
    Tampa, FL
  • Date Posted:
  • Job ID:
  • Job Family
  • Shift
    1 - Day

Job Description


Training Analyst I AdventHealth Medical Group West Florida

Location Address: 12470 Telecom Drive Suite 100, Tampa, Florida 33637

Top Reasons to Work at AdventHealth Medical Group West Florida

Immediate Health Insurance Coverage

Sign on Bonus

Great benefits such as: Educational Reimbursement

Career growth and advancement potential

Work Hours/Shift:

Full Time/Days

You Will Be Responsible For:

  • Support EHR and ancillary training efforts and continuing education training across the medical group.
  • Deliver onboarding, training, go-live support, and continuous improvement efforts for new department acquisitions and new Providers.
  • Participate in strategy, delivery, and implementation efforts of Physician Enterprise and regional operational projects.
  • Actively participates in best practice sustainment efforts through solution implementation, activation, and post go-live support.
  • Manage ServiceNow ticket queue to effectively identify, troubleshoot, and track issues at the medical group level.

What You Will Need:

  • Associate degree, certificate, or 5 years of highly relatable experience
  • 2+ years training experience in a healthcare environment
  • Signed off as Epic Service Line Expert (or obtained within 60 days of hire)
  • Has knowledge of adult learning styles and training delivery in support of physician practice operations.
  • Ability to identify education and training needs in a healthcare setting and participate in related program development and instruction.
  • Has experience implementing and coordinating various training methods and techniques.
  • Can assess needs, plan, develop, coordinator, monitor and evaluate training within an ambulatory healthcare environment.
  • Ability to develop and deliver effective training presentations and resources.

Job Summary:

The Training Analyst I is responsible for implementing standardized clinical, revenue cycle, and practice operations training strategies for AdventHealth Medical Group. The Analyst will collaborate with the Physician Enterprise Training Delivery Manager and medical group leadership to identify, assess, prioritize, and address training and development needs among practice staff. The Analyst will carry out suitable training initiatives that result in standard, efficient, and sustained adoption of technologies used within AdventHealth Medical Group. The Analyst will maintain objectivity by assessing and prioritizing training needs based on performance and compliance with specific training plan goals and targets. 

Successful candidates will maintain and display subject matter expertise in EHR, ancillary applications, and standard workflows to operationally support Physician Enterprise and regional initiatives. The ideal candidate will oversee the provision of multidisciplinary education and training and can effectively evaluate workflow to assist the staff with best practice implementation and sustainment.

The Analyst will collaborate with others to ensure that content is developed and constantly refined to improve outcomes, and to ensure that the education delivered supports process improvement and optimization targets identified by the organization.  The Analyst will need to build and maintain effective relationships with medical group customers as well as peers and other individuals that support effective technology adoption and operational efficiencies at the designated practices.  The Analyst will collaborate with clinical, financial, operations, access, and other teams to ensure the designed training strategies and education programs support best practice workflows.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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