Center for Whole Health Office Coordinator at AdventHealth

Date Posted: 10/8/2020

Job Snapshot

  • Job Schedule
    Full-Time
  • Date Posted:
    10/8/2020
  • Job ID:
    20022535
  • Job Family
    Administrative
  • Travel
    Yes, 25 % of the Time
  • Shift
    1 - Day

Job Description


Description

Center for Whole Health Office Coordinator AdventHealth Shawnee Mission

Location Address: 7025 College Boulevard, Overland Park, KS 66211

 

Top Reasons To Work At AdventHealth Shawnee Mission

  • Received Magnet® recognition from the American Nurses Credentialing Center in January 2019
  • Providing faith-based, whole person care to Kansas City since 1962
  • Excellent health benefits, an onsite child care center and fitness facility  
  • Tuition reimbursement to support continuing education
  • Employee Referral Program
  • Largest health care provider in Johnson County with three campuses
Work Hours/Shift:
Full Time
 
You Will Be Responsible For:
  • Designs chosen database to meet the needs of the Center for Whole Health; serves as Administrator of Database.
  • Ensures the integrity of the database.  Anticipates needs of the Center through design of the database.
  • Ensures the database is designed to track client touch points allowing for cross selling opportunities. 
  • Designs and runs reports from the database as needed; anticipates needed information, develops reports for leadership.
  • Ensures smooth operation of the entire Center for Whole Health; developing schedules that are client focused and efficient for providers.
  • Develops processes in the newly opened Center for Whole Health including scheduling, revenue cycle, client communication and feedback.  Responds by changing processes to meet organization and client needs.
  • Acts as liaison between patients, hospital, physicians, programs and other services.”
  • Creates policy/procedure manual for front office and back office operations at the Center for Whole Health.
  • Books classes, collects revenue, posts accordingly. Accepts cash payment from medical patients.
  • Orders supplies as needed.
  • Navigates patients after seeing providers to follow up appointments such as lab, rehab, allied health providers.
  • Trouble shoots issues within the Center for Whole Health and provides solutions to leadership.
  • Facilitates retail sales as recommended by providers.
  • Coordinates all educational and group visits and other events with room assignments, marketing plans and logistics.
  • Assists in marketing initiatives to help grow the program. Works collaboratively with Marketing Department to create presentations and other materials, as needed.
  • Participates in AdventHealth-sponsored events to increase awareness and promote services of the Center
  • Obtains medical records for providers prior to scheduled appointment.
  • Recognizes and manages risks, resolves to best ability or brings to leadership; documents adverse events
  • Flexible in accepting job assignments to meet the needs of the Center for Whole Health as the center develops and grows to maturity.
  • Works cooperatively with the providers in the Center for Whole Health ensuring collaborative practice and information exchange.
  • Cross trains in the AH South Overland Park Timeshare to provide coverage as needed while maintaining great customer service at the CFWH.
  • Collaborates with providers to prepare necessary materials and provide support for medical visits, educational classes, meetings and other events.
  • Works independently and efficiently.

Qualifications
What You Will Need:
•     Bachelor’s degree
 
Job Summary:

The Office Coordinator will be the first point of contact for clients arriving at the Center for Whole Health, providing scheduling and follow-up contact.  This position is solely responsible for development and administration of the data base that will manage the Center for Whole Health; also will be main point of contact for the medical EMR.  Creates an exceptional customer experience by continuously demonstrating the AdventHealth Service standards.  Ensures all activities related to the Center For Whole Health are operating smoothly.



This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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