Central Scheduler Full Time Days at AdventHealth

Date Posted: 10/17/2020

Job Snapshot

  • Job Schedule
  • Location:
    Tampa, FL
  • Date Posted:
  • Job ID:
  • Job Family
    Patient Financial Services
  • Travel
  • Shift
    1 - Day

Job Description


Central Scheduler Full Time Days AdventHealth Tampa

Location Address: 3100 East Fletcher Avenue Tampa, Florida 33613

Top Reasons to Work at AdventHealth Tampa
  • Florida Hospital Pepin Heart Institute, known across the country for its advances in cardiovascular disease prevention, diagnosis, treatment and research.
  • Surgical Pioneers – the first in Tampa with the latest robotics in spine surgery
  • Building a brand new, six story surgical and patient care tower which will ensure state of the art medical and surgical car for generations to come
  • Awarded the Get With The Guidelines – Stroke GOLD Quality Achievement Award from the American Heart Association/American Stroke Association and have been recognized as a recipient of their Target: Stroke Honor Roll for our expertise in stroke care. We have also received certification by The Joint Commission in collaboration with the American Stroke Association as a Primary Stroke Center.
Work Hours/Shift:
Full Time Days


You Will Be Responsible For:
  • Demonstrates through behavior of Florida Hospital’s core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork. 
  • Proficiently schedules and pre-registers patient tests for all departments utilizing Cerner and the hospital patient accounting system where required.
  • Adheres to scheduling scripts provided; always providing correct patient instructions/directions.
  • Pre-registers patient utilizing tools in Cerner, entering accurate demographic and financial information, unless scheduling calls are backed up.
  • Enters accurate info into Cerner and adheres to scheduling rules provided in policies and procedures.
  • Immediately notifies lead scheduler/supervisor of any patient, physician or physician’s office complaints.
  • Demonstrates knowledge and proficiency in obtaining information necessary for completion of pre-certification/authorization.
  • Prepares, compiles and verifies all necessary paperwork and orders prior to exam.
  • Efficiently and effectively works with departments on same day scheduling/next day challenges and over bookings, providing superior service to hospital departments, thus facilitating provision of excellent customer service to our doctors and patients. 
  • Projects a positive and helpful demeanor with patients, doctors and/or physician’s office staff.
  • Adheres to HIPAA regulations by verifying pertinent information to determine caller or visitor authorization level before releasing account information. 

What You Will Need:
  • Typing skills equal to or greater than 27 words per minute net Required.
  • High School diploma or GED Required.
  • Knowledge of computer programs including Cerner, Registration screens Preferred.
  • Hospital/Physician business office experience preferred.  Medical terminology preferred.
Job Summary:

Under the direction and supervision of the Centralized Scheduling Supervisor, schedules resources for tests and events to maximize patient convenience and efficiency of resource utilization.  Gathers pre-registration information and gives special instructions to the patient and directions to the facility.  Competency evaluations are based on observation during the previous year unless otherwise noted.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Location | Organization | Category | Job Function