Clinic Office Assistant Part Time at AdventHealth

Date Posted: 2/17/2021

Job Snapshot

  • Job Schedule
  • Location:
    Ocala, FL
  • Date Posted:
  • Job ID:
  • Job Family
    Physician Services
  • Travel
  • Shift
    1 - Day

Job Description


Clinic Office Assistant AdventHealth Ocala

Location Address: 1500 SW 1st Ave Ocala, Florida 34471

Top Reasons To Work At AdventHealth Ocala

  • Horse Capital of the World
  • Driving distance to Gainesville, St. Augustine, Orlando, Tampa, Sarasota
  • Part of the community since 1898, providing healthcare to Marion County for over 120 years
  • Florida Hospital Ocala offers a broad spectrum of services, with programs that are nationally recognized and accredited
  • Spectacular springs throughout the county

Work Hours/Shift:

Part Time

You Will Be Responsible For:

  • Greets and directs patients in friendly, welcoming and timely manner.
  • Demonstrates knowledge of department policies and procedures in order to assist patients appropriately.
  • Answers the telephone and handles calls in a timely and friendly manner including appropriate documentation of the call.
  • Consistently responds to patient requests in a timely and professional manner.
  • Collects required documents such as insurance cards & photo id's for encounter.
  • Schedules and Confirms patient appointments prior to the appointment date to ensure low no-show rate as needed.
  • Obtains appropriate medical records and patient information to support patient care needs and Distributes documentation within the AMR accurately and timely.
  • Obtains insurance authorizations and verifies coverage prior to the patient's appointments, notifies the patient of the current status.
  • Collects copays, deposits, deductibles, prior balances, coinsurance, and self-pay payments at the time of service per department policy.
  • Establishes patient payment plans as required by department policy.

What You Will Need:

  • High School Diploma or equivalent

Job Summary:

Provides quality customer service to patients of AdventHealth Ocala Physician offices by providing administrative and front office support. Provides quality customer service to patients and internal staff by scheduling clinical patient appointments, verifying insurance coverage as well as obtaining authorizations, processing referrals and facilitates the coordination of documentation for coding and billing while performing various administrative tasks simultaneously.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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