Consumer Access Specialist OP Lab PRN Day at AdventHealth

Date Posted: 11/5/2020

Job Snapshot

  • Job Schedule
    Per Diem
  • Location:
    Maitland, FL
  • Date Posted:
    11/5/2020
  • Job ID:
    20025243
  • Job Family
    Accounting/Finance
  • Travel
    No
  • Shift
    1 - Day

Job Description


Description

Consumer Access Specialist - AdventHealth Centra Care

Location Address: 601 East Rollins Street, Orlando FL 32803

Top Reasons To Work At AdventHealth Centra Care

  • Commitment to whole-person care, giving you the opportunity to help heal people in mind body and spirit.
  • Fulfilling work with people who treat you like family.
  • Excellent benefits, market-driven wages and career development opportunities.
  • Recognized for the seventh year in a row as a recipient of the Gallup Great Workplace Award as part of the AdventHealth network.
  • Opportunities for advancement as we expand our network across the nation.
Work Hours/Shift:
  • PRN Day Shift
  • Monday - Friday 8am - 430 PM

You Will Be Responsible For:

  • Proactively seeks assistance to improve any responsibilities assigned to their role
  • Accountable for maintaining a working relationship with clinical partners to ensure open communications between clinical, ancillary, and patient access departments, which enhances the patient experience
  • Provides timely and continual coverage of assigned work area in order to offer prompt patient service and availability for all clinical partner registration needs. Arranges relief coverage during extended time away from assigned registration area
  • Meets and exceeds productivity standards determined by department leadership
  • Meets attendance and punctuality requirements. Maintains schedule flexibility to meet department needs. Exhibits effective time management skills by monitoring time and attendance to limit use of unauthorized overtime 
Qualifications
What You Will Need:
  • One year of relevant healthcare experience
  • One year of customer service experience
  • Prior collections experience
  • High School diploma or GED
Job Summary:

Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally


This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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