Director Volunteer Services at AdventHealth

Date Posted: 12/2/2019

Job Snapshot

  • Job Schedule
    Full-Time
  • Location:
    Ocala, FL
  • Job Category
  • Date Posted:
    12/2/2019
  • Job ID:
    19023586
  • Job Family
    Volunteers
  • Travel
    No
  • Shift
    1 - Day
  • Application Zone
    1-Shared Services
  • Organization
    AdventHealth Ocala

Job Description


Description

Director Volunteer Services AdventHealth Ocala

Location Address: 1500 SW 1st Ave Ocala, Florida 34471

Top Reasons To Work At AdventHealth Ocala

  • Horse Capital of the World
  • Driving distance to Gainesville, St. Augustine, Orlando, Tampa, Sarasota
  • Part of the community since 1898, providing healthcare to Marion County for over 120 years
  • Florida Hospital Ocala offers a broad spectrum of services, with programs that are nationally recognized and accredited
  • Spectacular springs throughout the county

Work Hours/Shift:

Full Time/Days

PRINCIPAL DUTIES AND JOB RESPONSIBILITIES:

  • Provide strategic direction for the current success and future growth of the Volunteer & Senior Services Department

  • Hire, train, mentor and manage the staff of the VSS department with respect, integrity and honest direction, thus ensuring high staff satisfaction and job retention

  • Develop  productivity and budget targets, monitor results  and actively seek ways to reduce cost and improve efficiency

  • Research trends, develop services and lead staff and volunteers in a wide range of volunteer programs and services which enhance the patient experience & increase market share

  • Develop and implement a business & marketing/communication plan for the Munroe Auxiliary Businesses to improve their cash flow and charitable impact (gift shop, uniform store, ACC, Baby Photo, special events and donations)

  • Plan and implement a recruitment strategy which increases volunteer participation and improves  volunteer retention

  • Effectively train/retrain all active volunteers for job competency and JC skills update

  • Provide quarterly customer service training to volunteers regarding improving the customer experience, community cares and providing safe and quality care

  • Work with staff to develop a comprehensive volunteer placement plan which includes: screening, background checks, interview, orientation, placement and recognition policies and procedures

  • Oversee the marketing and communication strategies for Prestige 55: website, word to the wise newsletter and community & physician partnerships

  • Manage all programs effectively by developing outcome measures  which tie program goals to organizational incentives

  • Collaborate with community groups, hospital departments and the Munroe Auxiliary, Inc.  to enhance the mission & goals of MRMC

  • Operates company vehicle, as needed.

 

 

KNOWLEDGE AND SKILLS REQUIRED:

  • Excellent communication skills: written and verbal/non-verbal
  • Program development and outcome measurement skills
  • Presentation & teaching skills

Qualifications

KNOWLEDGE AND SKILLS REQUIRED:

  • Excellent communication skills: written and verbal/non-verbal
  • Program development and outcome measurement skills
  • Presentation & teaching skills

EDUCATION AND EXPERIENCE REQUIRED:

  • Master of Social Work

  • 5 years of experience

LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED:

  • Valid driver’s license

  • Certified Director of Healthcare Volunteer Administrators



This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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