E-Spiritual Care Center Manager at AdventHealth

Date Posted: 1/23/2021

Job Snapshot

  • Job Schedule
  • Date Posted:
  • Job ID:
  • Job Family
    Pastoral Care
  • Travel
  • Shift
    1 - Day

Job Description


E-Spiritual Care Center Manager AdventHealth Corporate

Location Address: 900 Hope Way Altamonte Springs, Florida 32714

Top Reasons To Work At AdventHealth Corporate

  • Great benefits
  • Immediate Health Insurance Coverage
  • Career growth and advancement potential
Work Hours/Shift:
  • Full-Time, Monday – Friday

You Will Be Responsible For:

  • Demonstrates through behavior AdventHealth’s mission, vision, values and service standards as outlined in the organizations Whole Care Experience training
  • Leads operational business strategies and tactical actions; examine and implement effective and efficient systems for using resources, personnel and the work process – inclusive of but not limited to strategic goals, improvement objectives, action plans, performance measures, etc.
  • Administers all aspects of staff management and development to ensure adequate scheduling, staff competency, qualifications and professional growth related to excellence in spiritual care
  • Oversees daily operations for the E-SCC hours of operation, including resource management
  • Develops and maintains policies, procedures, and protocols needed for the E-SCC
  • Collaborates with other disciplines to maintain the integration of spiritual care and promoting whole-person care for patients and team members
  • Maintains a process for accurate collection and documentation of spiritual care referrals and hotline calls
  • Coordinates functions to maintain sensitive information (following HIPAA regulations)
  • Builds training and education materials
  • Generates daily employee productivity reports
  • Contributes to the generation of monthly and quarterly reports shared with key stakeholders
  • Participates in the budget development and monitoring process
  • Manages the coordination of spiritual care with responsibility for results including costs, methods, staffing, and other resources
  • Alerts the department Director to any special concerns of patients and E-SCC staff members
  • Attends team meetings
  • Performs other duties as assigned

What You Will Need:
  • Bachelor’s degree
  • 3+ years of supervisory experience
  • 5+ years of management experience; healthcare preferred
  • Personal commitment to God
  • Personal integrity and an ability to work under stress
  • Ability to effectively relate to persons of diverse religious, educational, and cultural background
  • Master’s degree, preferred
  • Completion of 2+ units of ACPE accredited Clinical Pastoral Education, preferred
Job Summary:

AdventHealth seeks to fill a full-time Manager position for the E-Spiritual Care Center. This is a unique opportunity to work within the E-Spiritual Care Center—a referral-based call center—which functions as a significant source of contact for patient spiritual care and support services. We are looking for a team player to join our staff of enthusiastic, competent, service-oriented personnel who contribute to our reputation as one of the best faith-based health care organizations in the industry.

In partnership with the department Director, the Manager will oversee daily operations of the E-Spiritual Care Center (E-SCC). Organizes and implements a comprehensive program of providing whole-person care to and through the lives of our team members. Maintains collaborative relationships with local area faith communities and faith group leaders. Additionally, in collaboration with the Spiritual Care Manager may contribute to the development of corporate campus ministry programs and efforts to help employees deepen and nurture their personal faith traditions, as members of the AdventHealth community.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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