Executive Director Clinical Strategy FT Days at AdventHealth

Date Posted: 11/10/2020

Job Snapshot

  • Job Schedule
    Full-Time
  • Location:
    Orlando, FL
  • Date Posted:
    11/10/2020
  • Job ID:
    20025870
  • Job Family
    Digestive Health Services
  • Travel
    Yes, 25 % of the Time
  • Shift
    1 - Day

Job Description


Description

Executive Director Clinical Strategy – DHSI AdventHealth Orlando

 
Location Address: 601 E Rollins St, Orlando, FL 32803 

Top Reasons to work at AdventHealth Orlando

  • Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando
  • serves as the major tertiary facility for much of the Southeast, the Caribbean and South America
  • AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country
  • We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year
Work Hours/Shift: Full Time, Days; 40 hours/week; M-F 8-5
 

You Will Be Responsible For:   

The Executive Director of Clinical Strategy of the Digestive Health and Surgery Institute supports the development and execution of system-wide Institute strategies for their areas of responsibility, which is comprised of Gastroenterology, General Surgery, Colon and Rectal Surgery, Bariatrics, Ophthalmology, Otolaryngology Plastic Surgery, Urology, and Wound Care/HB. This position reports directly to the Vice President for the Digestive Health and Surgery Institute. The Executive Director works closely with the other system Institutes (Cancer, Cardiovascular, Neuroscience, Orthopedics, and Transplant) as well as with Senior Institute leadership to execute strategic plans and plays an integral role in providing the tools and information needed to make strategic decisions. The scope of oversight is division-wide while creating partnerships and alignment for the national inventory of care continuum services within Advent Health. This includes medical staff offices (private & employed), hospital-based operating rooms, ambulatory surgical centers, endoscopy departments, pre-operative services, post anesthesia care units, hyperbaric medicine, other anesthesia/procedural areas, disease-specific programs of excellence, and specialty service lines.

In support of the Digestive Health and Surgery Institute’s vision to achieve national recognition for leading clinical and destination programs, the Executive Director of Clinical Strategy is responsible for overseeing clinical excellence, clinical strategy development, and operational deployment of the Digestive Health & Surgery Institute programs between ACS (Acute Care Services) and IHS (Integrated Health Services). Specific areas of oversight include clinical service line leadership (clinical staff), clinical quality, clinical value initiatives, clinical safety, specialty program expertise, protocols & pathways, clinical program development, research program development, regulatory, specialty accreditations and registries, oversight of clinical staff in specialty programs (navigation/coordination/education), operational oversight of clinical institute programs, patient experience, clinical trials, special residencies and fellowships. The Executive Director of Clinical Strategy will work in coordination with the Executive Institute Leaders, Directors, Program Managers, Project Managers, medical staff, and physician sub-governance committee(s) to standardize intake, patient disposition, care navigation, care coordination, patient education, patient experience, database deployment, research, quality and value initiatives, safety, physician alignment, outreach, and care units as appropriate. The Executive Director of Clinical Strategy is the clinical liaison to strategic development of the many service lines the Digestive Health and Surgery Institute oversees. They will have direct and indirect leadership oversight of clinical program staff across the institute continuum for the entire division, including Integrated Health Services and Acute Care Services. Key areas of focus include identification and resolution of important operational and/or clinical service delivery opportunities, especially those that cross multiple departments and service areas.

Measures of success result in team, service, clinical, financial, and market outcomes that demonstrate value to all constituents. Indirectly responsible for influencing staff throughout the AdventHealth system. Manages all activities involving continuum of outpatient services. This is a system wide role that will collaborate and guide services throughout Advent Health. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. Adheres to AdventHealth Corporate Compliance Plan and to all rules and regulations of all applicable local, state, and federal agencies and accrediting bodies.

PRINCIPAL DUTIES AND JOB RESPONSIBILITIES:

SCOPE OF RESPONSIBILITY:

•         Divisional leadership oversight of institute programs, initiatives, staff.

•         Collaborates with regional and multistate Advent Health Acute Care Services (ACS) and Integrated Health Services (IHS) to standardize care and develop destination care programs.

•         Collaboration with Private and Employed physicians to advance institute initiatives

•         Provides consultative services to AHS Division hospitals as requested.

•         Leverages the CIN to deliver clinical value, quality, and safety

•         Travel nationally and internationally to conferences and other facilities to gain deeper understanding of institute programs.

•         Serve as an active business partner with the ACS & IHS Executive Teams and Institute Leadership (Cancer, Cardiovascular, Neuroscience, Orthopedics, and Transplant) in the coordination and execution of the Institute’s vision and strategy. 

•         Works directly with medical leadership for the overall management direction of the program who will participate in the quarterly or annual evaluation of program management.

•         Responsible for developing, implementing, and evaluating the disease-specific program, clinical pathways, or centers to meet volume, profitability, quality, and service standards to ultimately drive value across the Digestive Health & Surgery continuum of care.

•         Serves as the AdventHealth clinical strategic leader for Digestive Health and Surgery Institute within the six imperatives (Product, Consumer, Network, Risk, Cost, People)

•         Manages the development, maintenance, accreditations, and expansion of the clinical and operational aspect of the various programs housed within the Digestive Health & Surgery Institute.

•         Works directly with the AdventHealth Research Institute to develop research programs that elevate care and the presence of AdventHealth

•         Performs additional duties as assigned or directed to ensure the smooth operation of the department.

COMPLIANCE/REGULATORY RESPONSIBILITY:

•         Accountable for assuring compliance and provides evidence of performance with DNV and other regulatory requirements for Surgical Services. Operationalizes and assures compliance with Centers for Medicare and Medicaid (CMS), Occupational Safety and Health Administration (OSHA), Center for Disease and Prevention (CDC), the Agency for Health Care Administration (AHCA), and Patient Safety regulations at the service line level. Adheres to applicable practice standards that relate to their area of specialty.

•         Demonstrates support of hospital and department policies, procedures, and guidelines to remain in accordance with requirements for employment, including, but not limited to: compliance policy and procedures, fire and safety regulations, hospital dress code.

•         Participates in Surgical Services and organizational policy formulation and decision-making utilizing clinical expertise as a guideline.

•         Responsible for overseeing CME and CEU development and planning for Digestive Health & Surgery Institute

OPERATING & CAPITAL BUDGET/FINANCIAL RESPONSIBILITY:

•         Assists in service line proformas, capital equipment planning, and supply chain management. Performs market analysis, monitors industry trends and researches the leading surgical and procedural opportunities for innovation and expansion of programs.

•         Prepares, executes, and monitors departmental operating budgets to ensure appropriate staffing, professional development, space, supplies, and all equipment necessary for maintaining and improving the quality of services provided to patients and stakeholders. Ensures that all departments operate within allocated budget.

 
STRATEGIC PLANNING RESPONSIBILITY:

•         Provides strategic planning, budgeting, business development, goal setting, results measurement and contract negotiations

•         Visit destination programs at partner facilities to understand the clinical and business opportunities that exist

•         Develops and implements initiatives, processes, and systems, and creates goals that align with organizational and operational strategies, supporting organizational initiatives.

•         Utilizes organizational databases, decision support, and expert systems programs to access information and analyze data from various sources for use in planning and development of processes and systems supporting scope of practice.

•         Encourage business growth and development by actively seeking out new opportunities to increase referrals, and market share. Work with marketing to create materials that represent the Neuroscience Institute and its service lines. Actively develop referral streams for outpatient services

•         Participates in and organizes clinical conferences and physician courses, shadows the clinical team, and attends national meetings to maintain and develop both clinical and programmatic advances in the field.

PERFORMANCE IMPROVEMENT RESPONSIBILITY:

•         Develop, implement, and continuously evaluate programs and services to meet volume, profitability, , customer satisfaction, quality, staffing engagement, human resource management, and service standards.  Assist in the development of quality and safety systems with corresponding national benchmarks, driving continuous improvement. Leading interdepartmental, campus and system initiatives to achieve improvements in clinical care processes and patient services and volume and financial performance. Serve as the point of contact for information and direction on Institute development such as strategy timelines, planning process, Institute/Campus assessments, relevant meetings, and communication.

•         Works proactively with the MIS/AIT department to improve work efficiency, data safety and customer service to patients and physicians. Reports annually the ongoing IT and MIS needs and investments to maintain and keep up with projected growth demands in order to plan for capital investments.

•         Leads interdepartmental, campus-wide, and system-wide initiatives to achieve improvements in clinical care processes, team engagement, patient experience, volume and financial performance.

•         Manage the programmatic elements and logistics of major Institute meetings, such as Institute Operating Close, Integrated Health Services (IHS) Close, Market Development Meetings, Service Line Physician Meetings (Physician Operating Councils, Section meetings)

•         Governance and Institute Steering Council; work closely with the Executive Team and the Institute Leadership to synthesize and prioritize agenda items; manage and coordinate the action items produced during those meetings.

•         Develops partnerships and collaborates with Marketing in the development of the annual marketing plan for the disease-specific program or centers including any community outreach activities.

•         Ensures integration of nursing care programs, including outcome standards or key performance indicators and overall goals and objectives, with a focus on patient experience and team engagement

•         Creates appropriate collaboration among physicians, department leadership and clinical staff to develop an integrated, evidence-based process of care; coordinating resources to ensure effective management of patients between and among inpatient, outpatient, emergency and diagnostic settings.

•         Collaborates with regional and multistate Advent Health Acute Care Services (ACS) and Integrated Health Services (IHS) to standardize care and develop destination care programs.

•         Clinical quality and value initiatives, including directing, conducting, and analyzing chart reviews to understand and ultimately elevate outcomes.

COMMUNITY RELATIONS RESPONSIBILITY:

•         Coordinates efforts to promote and provides information on the CREATION Health philosophy to the leaders and employees working in assigned departments.

•         Ensures that the programs offered within scope of responsibility, and as applicable, are properly communicated in the community.

STAFFING/LABOR/SUPERVISORY RESPONSIBILITY:

•         Participates in workforce planning and employment decisions, champions a diverse workforce, interprets and evaluates employee satisfaction and quality of work surveys, taking action as needed to ensure a positive outcome.

•         Identifies employment requirements, functions, tasks and job specifications for positions within reporting structure rollup. Assesses job candidates’ skills and experience, and selects top talent in accordance with needs. Identifies future skill sets needed to maintain organizational competitiveness. Ensures appropriate orientation for new staff and appropriate methodologies for ongoing competency assessment of staff. Monitors and ensures timely completion of  performance evaluations, sets goals, and provides feedback and counseling to employees. Rounds with employees on regular basis, engaging staff and leading on maintaining environment of safety. Plans to address issues such as ethnic, cultural and diversity changes in the population; political and social influences; financial and economic issues; aging of society and demographic trends; ethical issues; and environmental influences on health.

•         Identifies, develops and mentors others to enable them to meet their fullest potential. Maintains a high level of professionalism, exemplifying role model status. Participates in teaching opportunities as applicable.

•         Assures a complete succession plan for rollup up to and including own position.

•         Actively mentor others into the leadership role

•         Oversight of clinical institute staff, disease program Advanced Practice Practitioners (ARNP/PA), Care Navigation, Care Coordination


Qualifications
What You Will Need:   

KNOWLEDGE AND SKILLS REQUIRED:

•         Strategic deployment of pathways of care and destination programs

•         Strong understanding of Clinical Quality and Outcomes measures, with ability to influence change system-wide

•         Skilled in providing age appropriate education and patient care by interacting positively with patients, families, staff, physicians and the community

•         Skilled clinical leader who can advocate for safety and quality in development and operation of disease specific programs

•         Strong understanding of disease specific continuum integration

•         Knowledge of healthcare as well as current and future healthcare trends

•         Skills such as conflict management and decisiveness, team-centered leadership, listening and negotiation skills, political astuteness, flexible thinking, presentation skills, results-oriented and strategic vision, budget and finance understanding, excellent personal, reasoning, and effective oral and written communication skills, physician relationships

•         Strong communication, collaboration, and conflict resolution skills, including team-centered leadership and facilitation

•         Maintains the confidentiality of patients, physicians, and department information with no infractions

•         Aptitude for critical thinking, decision making, and managing competing priorities

•         Leadership skills providing the ability to interact appropriately with all other departments regarding care management and illness adjustment issues

•         Skilled in self-direction and organization. Effective decision-making skills with minimal supervision

•         Ability to work in a diverse, matrix-management environment to achieve organizational goals. Refined presentation competencies and executive level communication capability

•         Proficient in use of computer software, particularly Microsoft Office (Outlook, Word, Excel, Power Point) and various software applicable software platforms

•         Excellent interpersonal and facilitation skills.
•         Ability to work well with others using tact and diplomacy

•         Ability to multi-task and work independently; comfortable handling ambiguous situations.

•         Ability to organize, delegate, and establish meaningful goals; establish effective working relationships with leaders, physicians, and employees

•         Ability to develop leadership competencies in others.
 
KNOWLEDGE & SKILLS PREFERRED:
•         Knowledge of program development and implementation

•         Knowledge of process improvement planning and implementation.

•         Knowledge of regulatory standards (CMS, OSHA, AHCA, DNV, ASCs, Specialty Standards)

 
EDUCATION REQUIRED:
•         Bachelor’s Degree in Nursing (BSN)

•         Master’s Degree in Business Administration, Healthcare Administration, or related field

 
EDUCATION PREFERRED:
•         Master’s Degree in Nursing (MSN-ARNP, MSN-RN)
•         Formal Process Improvement Training
 
EXPERIENCE REQUIRED:
•         Five (5) years of healthcare management experience
•         Seven (7) years of healthcare experience
 
EXPERIENCE PREFERRED:

•         Project management experience

•         Program administration or development experience
•         Financial management experience
 

LICENSURE, CERTIFICATION, OR REGISTRATION REQUIRED:

         Current valid State of Florida or multi state license as a Registered Nurse or ARNP

•         Basic Life Support (BLS) certification
 

LICENSURE, CERTIFICATION, OR REGISTRATION PREFERRED:

         Certification in area of specialty

•         Advanced life support certification (ACLS)
 
 
GENERAL SUMMARY:
 

The Executive Director of Clinical Strategy of the Digestive Health and Surgery Institute supports the development and execution of system-wide Institute strategies for their areas of responsibility, which is comprised of Gastroenterology, General Surgery, Colon and Rectal Surgery, Bariatrics, Ophthalmology, Otolaryngology Plastic Surgery, Urology, and Wound Care/HB. This position reports directly to the Vice President for the Digestive Health and Surgery Institute. The Executive Director works closely with the other system Institutes (Cancer, Cardiovascular, Neuroscience, Orthopedics, and Transplant) as well as with Senior Institute leadership to execute strategic plans and plays an integral role in providing the tools and information needed to make strategic decisions. The scope of oversight is division-wide while creating partnerships and alignment for the national inventory of care continuum services within Advent Health. This includes medical staff offices (private & employed), hospital-based operating rooms, ambulatory surgical centers, endoscopy departments, pre-operative services, post anesthesia care units, hyperbaric medicine, other anesthesia/procedural areas, disease-specific programs of excellence, and specialty service lines.

In support of the Digestive Health and Surgery Institute’s vision to achieve national recognition for leading clinical and destination programs, the Executive Director of Clinical Strategy is responsible for overseeing clinical excellence, clinical strategy development, and operational deployment of the Digestive Health & Surgery Institute programs between ACS (Acute Care Services) and IHS (Integrated Health Services). Specific areas of oversight include clinical service line leadership (clinical staff), clinical quality, clinical value initiatives, clinical safety, specialty program expertise, protocols & pathways, clinical program development, research program development, regulatory, specialty accreditations and registries, oversight of clinical staff in specialty programs (navigation/coordination/education), operational oversight of clinical institute programs, patient experience, clinical trials, special residencies and fellowships. The Executive Director of Clinical Strategy will work in coordination with the Executive Institute Leaders, Directors, Program Managers, Project Managers, medical staff, and physician sub-governance committee(s) to standardize intake, patient disposition, care navigation, care coordination, patient education, patient experience, database deployment, research, quality and value initiatives, safety, physician alignment, outreach, and care units as appropriate. The Executive Director of Clinical Strategy is the clinical liaison to strategic development of the many service lines the Digestive Health and Surgery Institute oversees. They will have direct and indirect leadership oversight of clinical program staff across the institute continuum for the entire division, including Integrated Health Services and Acute Care Services. Key areas of focus include identification and resolution of important operational and/or clinical service delivery opportunities, especially those that cross multiple departments and service areas.

Measures of success result in team, service, clinical, financial, and market outcomes that demonstrate value to all constituents. Indirectly responsible for influencing staff throughout the AdventHealth system. Manages all activities involving continuum of outpatient services. This is a system wide role that will collaborate and guide services throughout Advent Health. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. Adheres to AdventHealth Corporate Compliance Plan and to all rules and regulations of all applicable local, state, and federal agencies and accrediting bodies.




This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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