Financial Counselor PRN Day at AdventHealth

Date Posted: 11/14/2020

Job Snapshot

  • Job Schedule
    Per Diem
  • Date Posted:
  • Job ID:
  • Job Family
    Patient Financial Services
  • Travel
  • Shift
    1 - Day

Job Description

Financial Counselor AdventHealth New Smyrna Beach
Location Address: 401 Palmetto Street, New Smyrna, Florida 32168
Top Reasons To Work At AdventHealth New Smyrna Beach
Career growth and advancement potential
Health Insurance Coverage

High quality of life with low cost of living on the shores of New Smyrna Beach.

Work Hours/Shift:
Per Diem, Days
You Will Be Responsible For:
  • Verifies insurance coverage for all new patients.
  • Reviews coverage and explains specific patient responsibilities such as deductibles, copays, etc. to the patient.  All information verified in writing to the patient.
  • Reviews the new patient checklist daily to identify self-pay patients.
  • Develops payment plans including self-pay contracts and time payment agreements, based on patient’s ability to pay, for patients referred from physicians and/or self-referrals.
  • On request, provides patients with an estimated quote of charges for services.
  • Reviews denial reports to identify delinquent accounts and resolve problem accounts or accounts failing to meet payment plans or financial agreements.
  • Verifies proper authorizations from insurance companies for the initial visit, follow up visits, chemotherapy visits, radiation visits and injections visits and enters authorization number in ARIA and Cerner.
  • Reviews appointment schedule in advance to update and maintain insurance authorizations.
  • Assists with Front Desk coverage and duties.
  • Resolves financial problems identified by the patient and addresses them in a timely manner.
  • Obtains precertification and authorization numbers for tests ordered by physicians.
  • Maintains up-to-date knowledge regarding medical insurance’s coverage policies.
  • Responsible for other duties as assigned.

What You Will Need:

  • Technical knowledge is needed in the medical insurance billing field through at least 1 year experience.  Such knowledge may be obtained through some professional training or college education or by on-the-job training.
  • Medical terminology and proficient computer skills required.
  • Good customer service skills needed.


  • High school graduation or equivalent required. 
  • One to two years’ experience in a medical office setting and financial assistance knowledge is required.
Job Summary:

The Financial Counselor meets and follows up with patients and guarantors to secure payments and pay sources for services provided

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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