Patient Access Coord PRN at AdventHealth

Date Posted: 11/27/2019

Job Snapshot

  • Job Schedule
    Per Diem
  • Location:
    Calhoun, GA
  • Job Category
  • Date Posted:
  • Job ID:
  • Job Family
    Patient Financial Services
  • Travel
  • Shift
    1 - Day
  • Application Zone
    1-Shared Services
  • Organization
    AdventHealth Gordon and Murray

Job Description


Patient Access Coordinator PRN AdventHealth Gordon

Location Address: 1035 Red Bud Rd Calhoun, GA 30701


Top Reasons To Work At AdventHealth Gordon:

Five-star Rating, Centers for Medicare & Medicaid Services

Top 100 Community Hospitals, Becker’s Hospital Review

Top 100 Rural Hospitals, Becker’s Hospital Review

Located in the foothills of the North Georgia Mountains

Co-workers that feel like family

Work Hours/Shift: PRN

What You Will Be Responsible For:

The PAC is responsible for execution of the Admitting Process:

Obtains demographic/insurance information through patient and/or family member interviews.

Interviews patient or family member to gather demographic and insurance information, patient address, next of kin, guarantor, religion, insurance companies and plans.

Ensures patient orders are received when needed and include the required information including physician signature, diagnosis and ordered tests.

Maintains a positive relationship with physicians and physician offices regarding procedures and tests.

Create face sheets, labels and other miscellaneous paperwork to complete the registration process.

Explain or make available patient rights, HPPA, Advance Directives, and any other objectives necessary.

Ensures Insurance Requirements and Authorization are obtained to guarantee proper


Knowledge of Insurance Companies and requirements to obtain authorizations.

Knowledge of Co-pays, Deductibles and patient responsibilities as the covered party.

Knowledge of Medicare Medical Necessity requirements.

Ensures that documentation meets standards and policies (I.E. Government, Hospital and Departmental).


Advance Directives.


Medicare Questionnaire.

ER Log book.

Maintaining knowledge of collections functions.

Collects all Co-Pays and Deductibles due the hospital at time of service.

Writes receipts legible and appropriate to the account.

Reconciles cash drawer at the beginning and end of each shift.

Reconciles Credit card payments at the beginning and end of each shift.

Covers Switchboard when necessary.

Knowledge of switchboard/hospital protocol for call dispatching.

Knowledge of hospital codes and how to respond.

Knowledge of on call personnel.

The Patient Access Coordinator performs all duties in accordance with applicable state, federal, and other regulatory guidelines.

The Patient Access Coordinator is responsible for completion of all mandatory education required by the hospital and the department.


What You will Need:

•         Customer Service skills.

•         Experience operating a computer.

•         Microsoft Office applications.

•         Answering, directing, and making phone calls.

•         Previous experience in customer service and/or clerical setting required 

•         High school diploma or equivalent required.

Job Summary:


The Admitting Department personnel are responsible for admission or registration of all patients obtaining service at Murray Medical Center. Personnel provide patients with information regarding living wills, advance directives, conditions of admission, patient rights, and financial responsibilities, while obtaining all necessary demographic, insurance, and other information or signatures necessary to complete the admitting/registration process. All activities are completed in compliance with the applicable state, federal, or regulatory guidelines.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Location | Organization | Category | Job Function