Description
YOU ARE REQUIRED TO SUBMIT A RESUME WITH YOUR APPLICATION!
Patient Access Coordinator - AdventHealth Medical Group
Location Address: 2501 N Orange Ave, Suite 401, Orlando, FL 32804
Top Reasons To Work At AdventHealth Medical Group
- Faith based & mission driven organization
- Central Florida’s premier multi-specialty medical group
- Comprehensive Employee Benefits such as Educational Reimbursement
- CREATION Health employee wellness and lifestyle programs
- Positive working climate to support a work life balance
Work Hours/Shift: Monday- Friday 9am-5pm
You Will Be Responsible For:
- Creates claims and charges or enter missing charges
- Ensures all financial assessments are clear, updated on account and thorough to ensure expeditious billing of patient accounts
- Pre-certifies applicable patient accounts under responsibility in a timely manner. Uses utmost caution that authorizations are correct and documents the most accurate benefits possible
- Maintains a current and thorough knowledge of utilizing online eligibility and pre-certification tools made available in order to provide consistent service to patients and clinical partners
- Monitors e-mail inbox & faxes, and responds to phone calls, researching questions, pre-certification issues, and other related account documentation while responding within defined time frames
Qualifications
What You Will Need:
- High School graduate or equivalent
- One year of hospital patient access or medical office experience
- Detail-oriented
- ICD-10 experience, Coding experience - preferred
- Uses discretion when discussing personnel/patient related issues that are confidential in nature
- Responsive to ever-changing matrix of practice needs and acts accordingly
- Self-motivator
- Fluency in Spanish preferred
- Capable of communicating professionally and effectively in English, both verbally and in writing
Job Summary:
The Patient Access Coordinator, under close supervision, is responsible for facilitating communication between the insurance plans and physicians. Is responsible for patient accounts, creating and performing updates in a timely manner as outlined by department guidelines and leadership, and adheres to all pertinent rules & regulations for all applicable local, state and federal agencies and accrediting bodies.
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
