Job Snapshot

  • Job Schedule
  • Location:
    Ottawa, KS
  • Job Category
  • Date Posted:
  • Job ID:
  • Job Family
    Patient Financial Services
  • Travel
  • Shift
    1 - Day
  • Application Zone
    1-Shared Services
  • Organization
    AdventHealth Ottawa

Job Description

Patient Access Representative  AdventHealth Ottawa

Location Address: 1301 S. Main Street, Ottawa, KS 66067

Top Reasons To Work At AdventHealth Ottawa

  • Family friendly community
  • Excellent cost of living
  • Five major recreational lakes
  • Many annual events and festivals
  • Environment committed to patient care
Work Hours/Shift:

  • Full Time
  • Hours could be Days, Nights, Weekends
You Will Be Responsible For:
  • Enters and posts receipts into computer systems from Point of Service Collections and reconciles at the end of each day.
  • Manages and maintains the cash box and safe.
  • Aids patients with billing questions and sets up pay arrangements as appropriate.
  • Notifies outpatient departments of any changes in schedules after the schedules have been printed and distributed.
  • Verifies patient insurance information using the Eligibility Inquiry in CPSI.

What You Will Need:
  • High school or GED

Job Summary:

Arranges for the efficient and orderly admission of inpatients and admission of individuals who have hospital-based outpatient testing or procedures. Interviews incoming patient or representatives and enters demographic and insurance information required for admission into the computer system correctly. Collects point of service collections from patients upon the registration process. Acts as a financial counselor in aiding patients with billing questions and setting up payment arrangements. Distributes appropriate information to ancillary departments.  Participates in performance improvement and CQI activities. Ensures highest level of customer service is provided to the patients and their families.  Ensures patients are aware of hospital policies and procedures. Ensures patients’ privacy is protected by complying with all HIPAA rules and regulations. Performs other secretarial/clerical duties as needed.  Oversees the day to day functions of staffing for Patient Access, Imaging Access, ER Access and Switchboard. Maintains open communication with other departments and their managers to ensure patient access processes are met. Provides leadership by constantly demonstrating outstanding customer service skills. Ensures staff meets patient satisfaction goals through providing the best possible patient experience.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Location | Organization | Category | Job Function