Patient Care Advocate - Hendersonville at AdventHealth

Date Posted: 1/12/2021

Job Snapshot

  • Job Schedule
  • Location:
    Fletcher, NC
  • Date Posted:
  • Job ID:
  • Job Family
    Patient Experience
  • Travel
    Yes, 25 % of the Time
  • Shift
    1 - Day

Job Description


Patient Care Advocate AdventHealth Hendersonville

Location Address: Hendersonville, NC

Top Reasons To Work At AdventHealth Hendersonville

Community Involvement

Located in the beautiful mountains of Western North Carolina

Great Benefits

Co-workers that feel like family

Faith Based

Work Hours/Shift:

Full Time

You Will Be Responsible For:

  • Develops and implements training plans to educate end users for assigned projects.
  • Facilitates end-user training programs and ensures proper training material is available and provided prior to and during training.
  • Provides medical literature research service to the patient, family or health care provider.
  • Engage with the employer to negotiate a mutual beneficial solution for the employer and the patient.
  • Communicates effectively and courteously on the telephone and in person with patients and colleagues.


What You Will Need:

  • CMA or LPN.
  • High school graduate or equivalent required
  • Three years of clinical experience required.
  • Two or more years of EMR experience required
  • CMA - Must be a certified medical assistant through one of the following associations, National Healthcare Association (NHA), American Medical Technologists (AMT), or American Association of Medical Assistants (AAMA)
  • LPN – Must have an active LPN in the state of North Carolina

Job Summary:

The Patient Care Advocate position is an outreach position to patients who need care for a variety of medical conditions that are identified by data analysis. Chart reviews will be undertaken to determine if patient meets criteria for outreach. Patients will be contacted and appropriate appointments made, lab or imaging studies ordered to facilitate the care of the patient. Contact with patient’s primary care provider will be required to ensure coordination of care

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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