Bilingual Patient Care Coordinator General Surgery East Orlando FT Days at AdventHealth

Date Posted: 11/11/2020

Job Snapshot

  • Job Schedule
    Full-Time
  • Location:
    Orlando, FL
  • Date Posted:
    11/11/2020
  • Job ID:
    20021201
  • Job Family
    Physician Services
  • Travel
    Yes, 50 % of the Time
  • Shift
    1 - Day

Job Description


Description

Patient Care Coordinator -AdventHealth Medical Group


Address: 258 S Chickasaw Trail, Suite 301, Orlando, FL 32825  

Top Reasons to work at AdventHealth Medical Group

  • Faith based & mission driven organization
  • Central Florida’s premier multi-specialty medical group
  • Comprehensive Employee Benefits such as Educational Reimbursement
  • CREATION Health employee wellness and lifestyle programs
  • Positive working climate to support a work life balance

Work Hours/Shift:   Monday-Friday 8am-5pm
 

You Will Be Responsible For:

  • Answers phones, schedules patient appointments and triages patient phone calls.  Returns telephone calls in a timely manner.
  • Prioritizes work tasks, maintains a steady work flow, follows through until task is complete.  Uses appropriate problem solving and decision making abilities based on established protocols.
  • Thoroughly explains procedures, treatments and nursing care to patients and/or family.
  • Reviews patient charts to ensure that all test results and correspondence are present prior to the physician seeing the patient.  Obtains appropriate authorizations from patient’s insurance carrier.
  • Assists with maintaining tickler file for diagnostic testing results.  Assists with reviewing on a weekly basis to ensure no patient appointments were missed.

Qualifications

What You Will Need:

  • High School graduate or equivalent is required
  • Bilingual is required
  • 1 year of medical office experience required, 2 years preferred.
  • Clinical experience as an RN, LPN, MA or SW preferred.
  • Demonstrates ability to communicate by reading, writing legibly, speaking and comprehending English effectively in order to carry out job requirements.

Job Summary:

The Patient Care Coordinator provides continuous and well rounded care to surgical and non-surgical patients.  Educates the patient and/or family on pre-operative and post-operative care in addition to the treatments being provided in the practice.  Schedules surgical procedures, pre-admission testing and serves as a liaison between the patient and practice support staff.  Monitors the patients’ course of treatment and communicates pertinent information to the physician to obtain referrals and/or orders for medication and/or diagnostic tests.  Displays a caring and professional attitude at all times as well as maintaining personal and professional growth.


This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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