Description
Patient Care Coordinator -AdventHealth Medical Group
Location Address: 2415 N Orange Ave, Ste 400, Orlando, FL 32804
Top Reasons to work at AdventHealth Medical Group
- Faith based & mission driven organization
- Central Florida’s premier multi-specialty medical group
- Comprehensive Employee Benefits such as Educational Reimbursement
- CREATION Health employee wellness and lifestyle programs
- Positive working climate to support a work life balance
Work Hours/Shift: Monday-Friday 8am-5pm
You Will Be Responsible For:
- Answers phones, schedules patient appointments and triages patient phone calls. Returns telephone calls in a timely manner.
- Prioritizes work tasks, maintains a steady work flow, follows through until task is complete. Uses appropriate problem solving and decision making abilities based on established protocols.
- Thoroughly explains procedures, treatments and nursing care to patients and/or family.
- Reviews patient charts to ensure that all test results and correspondence are present prior to the physician seeing the patient. Obtains appropriate authorizations from patient’s insurance carrier.
- Assists with maintaining tickler file for diagnostic testing results. Assists with reviewing on a weekly basis to ensure no patient appointments were missed.
Qualifications
What You Will Need:
- High School graduate or equivalent is required.
- Bilingual- preferred
- 1 year of medical office experience required, 2 years preferred.
- Clinical experience as an RN, LPN, MA or SW preferred.
- Demonstrates ability to communicate by reading, writing legibly, speaking and comprehending English effectively in order to carry out job requirements.
Job Summary:
The Patient Care Coordinator provides continuous and well rounded care to surgical and non-surgical patients. Educates the patient and/or family on pre-operative and post-operative care in addition to the treatments being provided in the practice. Schedules surgical procedures, pre-admission testing and serves as a liaison between the patient and practice support staff. Monitors the patients’ course of treatment and communicates pertinent information to the physician to obtain referrals and/or orders for medication and/or diagnostic tests. Displays a caring and professional attitude at all times as well as maintaining personal and professional growth.
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
