Patient Care Coordinator Urology Orlando FT Days at AdventHealth

Date Posted: 1/14/2022


Job Snapshot

  • Job Schedule
  • Location:
    Orlando, FL
  • Date Posted:
  • Job ID:
  • Job Family
    Physician Services
  • Shift
    1 - Day

Job Description


Patient Care Coordinator AdventHealth Orlando Urology


Location Address: 1812 N Mills Ave Orlando FL 32803

Top Reasons to work at AdventHealth Medical Group

  • Faith based & mission driven organization
  • Central Florida’s premier multi-specialty medical group
  • Comprehensive Employee Benefits such as Educational Reimbursement
  • CREATION Health employee wellness and lifestyle programs
  • Positive working climate to support a work life balance


Work Hours/Shift:

  • Full Time Days Mon-Fri 8am-5pm


You Will Be Responsible For:

  • Answers phones, schedules patient appointments and triages patient phone calls.  Returns telephone calls in a timely manner.
  • Prioritizes work tasks, maintains a steady work flow, follows through until task is complete.  Uses appropriate problem solving and decision making abilities based on established protocols.
  • Thoroughly explains procedures, treatments and nursing care to patients and/or family.
  • Reviews patient charts to ensure that all test results and correspondence are present prior to the physician seeing the patient.  Obtains appropriate authorizations from patient’s insurance carrier.
  • Assists with maintaining tickler file for diagnostic testing results.  Assists with reviewing on a weekly basis to ensure no patient appointments were missed.


What You Will Need:

  • High School graduate or equivalent is required.
  • 1 year of medical office experience required, 2 years preferred.
  • Clinical experience as an RN, LPN, MA or SW preferred.
  • Demonstrates ability to communicate by reading, writing legibly, speaking and comprehending English effectively in order to carry out job requirements.

Job Summary:

The Patient Care Coordinator provides continuous and well rounded care to surgical and non-surgical patients.  Educates the patient and/or family on pre-operative and post-operative care in addition to the treatments being provided in the practice.  Schedules surgical procedures, pre-admission testing and serves as a liaison between the patient and practice support staff.  Monitors the patients’ course of treatment and communicates pertinent information to the physician to obtain referrals and/or orders for medication and/or diagnostic tests.  Displays a caring and professional attitude at all times as well as maintaining personal and professional growth.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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