Patient Financial Counselor at AdventHealth

Date Posted: 2/10/2021

Job Snapshot

  • Job Schedule
  • Date Posted:
  • Job ID:
  • Job Family
    Patient Financial Services
  • Travel
  • Shift
    1 - Day

Job Description


Patient Financial Counselor AdventHealth Shawnee Mission

Location Address: 

9100 West 74th Street, Merriam, KS 66204

Top Reasons to Work At AdventHealth Shawnee Mission

  • Medical, Dental and Vision Benefits Available Day One
  • Received Magnet® recognition from the American Nurses Credentialing Center in January 2019
  • Providing faith-based, whole person care to Kansas City since 1962
  • Excellent health benefits, an onsite childcare center and fitness facility  
  • Tuition reimbursement to support continuing education
  • Employee Referral Program
  • Largest health care provider in Johnson County with three campuses

Work Hours/Shift:

Full Time Days

You Will Be Responsible For:   

  • Interacts and communicates with co-workers, physicians, hospital employees, patients and visitors in a considerate , positive manner.
  • Uses professional discretion to ensure confidentiality of information concerning employees, patients and the hospital, as outlined in hospital policies
  • Protects the legal and financial standing of the hospital by obtaining appropriate signatures on consent to treat forms and other required assignment of benefits forms, adhering to written policies and procedures.
  • Incorporates patient, physician, customer needs and concerns into decision-making and organizational action.
  • Assists self-pay patients in completing the patient financial questionnaire.

What You Will Need:

  • High School Diploma or Equivalent
  • 1 to 2 Years of Position-Related Experience

Job Summary:

The Financial Counselor performs insurance verification, pre-certification, in-house follow-up and discharge, pre-registration, registration and collecting upfront cash for patients into Shawnee Mission Medical Center in a pleasant and accurate manner. The financial counselor performs his/her duties by assisting and screening patient with the qualifications of the hospital’s financial assistance program. The Financial Counselor performs follow-up on outstanding balances and self-pay accounts. It also takes and processes payments from patients

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Location | Organization | Category | Job Function