Patient Financial Service Supervisor FT Day at AdventHealth

Date Posted: 9/23/2020

Job Snapshot

  • Job Schedule
  • Location:
    Sebring, FL
  • Date Posted:
  • Job ID:
  • Job Family
    Patient Financial Services
  • Travel
    Yes, 25 % of the Time
  • Shift
    1 - Day

Job Description

Patient Financial Service Supervisor AdventHealth Sebring

Location Address: 4200 Sun 'n Lake Boulevard Sebring, FL 33872

Top Reasons to Work at AdventHealth Sebring
  • Faith Based & Mission driven Facility
  • Largest Employer in the County
  • Surrounded by beautiful Lakes, Golf Courses and Florida’s oldest State Park
  • Close knit community with a home town family feel
  • 2 hours to just about any beach on either Coast
Work Hours/Shift:
Full Time Day
You Will Be Responsible For:
  • Develops and implements quality initiatives and participates in strategic planning.
  • Develops and maintains knowledge of payer billing requirements (coding and rules) and applies them to ensure FHHMC receives appropriate and timely reimbursement.
  • Develops and maintains an understanding of industry standards and practices related to billing and accounts receivable management and implements such standards/practices to ensure compliance with all regulatory requirements.
  • Develops and maintains monitoring and reporting systems to ensure accounts receivable activities are meeting quality, productivity and reimbursement goals.
  • Creates, maintains and analyzes key performance indicators to measure and monitor revenue cycle performance.
  • Maintains proficiency with HBI/HPM analytics system in order to perform data analysis as needed.
  • Develops systems and processes to ensure prompt, friendly and accurate operations.
  • Develops, coordinates, and maintains processes and resources to rapidly/effectively bill and collect all accounts receivable.
  • Develops, implements and enforces departmental/hospital policies and procedures.
  • Ensures accounts being referred to bad debt meet the proper criteria, using the bad debt report as a tool.
  • Ensures billing procedures are being followed daily, reviewing Medicare electronic filing.
  • Ensures compliance with all Medicare/Medicaid/governmental/JCAHO rules, regulations and standards.
  • Ensures that AR Aging activities are maintained at or better than target levels.
  • Handles patient complaints as necessary and keeps director informed of significant issues.
  • Maximizes hospital cash flow and ensures days in accounts receivable rank with the better performers in the healthcare industry.
  • Participates in all levels of personnel management including staff recruitment, orientation, scheduling, evaluations, counseling, and, if necessary, terminations.
  • Provides training/education to ensure staff members maintain a high level of job expertise and compliance.
  • Review vendor invoices for accuracy before approving them for payment
  • Complaint resolution from patients, vendors or staff and refer upwards when necessary
  • Other duties as assigned.

What You Will Need:
  • At least 3 years of healthcare business office or other business office experience
  • Proficient with computers and software applications
  • Extensive customer service background
  • Knowledge of Medicare part A rules and regulations
  • Medicare and Medicaid billing back ground
  • Demonstrated organizational skills
  • Staff management background preferred
  • A minimum of a High school diploma or equivalent
  • College degree in business management preferred
  • Advanced degree in any field of study preferred
Job Summary:

Responsible for all aspects of accounts receivable management including billing, credit & collections, customer service and cashier functions. Ensures FHHMC services receive maximum reimbursement, and maintains cash flow turnaround at or better than organizational targets.  Develops reports and data analytics required for decision support activities in PFS. Provides operational, budgetary and management oversight for the patient accounting office as directed by the department director and patient accounts office manager.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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