Patient Registration Coordinator FT Waterford at AdventHealth

Date Posted: 10/17/2020

Job Snapshot

  • Job Schedule
    Full-Time
  • Location:
    Orlando, FL
  • Date Posted:
    10/17/2020
  • Job ID:
    20022737
  • Job Family
    Patient Financial Services
  • Travel
    No
  • Shift
    1 - Day

Job Description


Description

Patient Registration Coordinator - AdventHealth Centra Care

Location Address: 250 N ALAFAYA TRAIL, Orlando, FL 32828

Top Reasons to work at AdventHealth Centra Care

  • Commitment to whole-person care, giving you the opportunity to help heal people in mind body and spirit.
  • Fulfilling work with people who treat you like family.
  • Excellent benefits, market-driven wages and career development opportunities.
  • Recognized for the seventh year in a row as a recipient of the Gallup Great Workplace Award as part of the AdventHealth network.
  • Opportunities for advancement as we expand our network across the nation.
 Work Hours/Shift: Monday-Friday 2pm-10pm

You Will Be Responsible For:

  • Demonstrates through behavior AdventHealth’s core values of Keep Me Safe, Make It Easy, Love Me, and Own It.
  • Drives customer service initiatives by creating and owning the patient experience
  • Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously
  • Demonstrates age-specific communication skills for patients with the ability to assess and interpret relevant data
  • Communicates with the patient or their guarantor to obtain demographic, employment, insurance and current medical condition information in order to perform accurate registration
  • Complete daily follow-up calls to patients reminding them of upcoming appointments and documenting the Electronic Medical Record (EMR) appropriately
  • Verifies insurance eligibility and determines accurate up-front collection amount
  • Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel
  • Scans outside medical documentation received for each patient by document type into the Electronic Medical Record (EMR)
  • Verifies diagnosis and procedural codes are entered into the Electronic Medical Record (EMR)
  • Participates in departmental performance improvement initiatives 

Qualifications
  • High school diploma or equivalency
  • Must maintain current CPR certification at all times.
  • Demonstrated ability to communicate by reading, writing legibly, speaking and comprehending English effectively in order to carry out job requirements
  • Ability to operate a computer, copier, fax and scanner
  • Ability to establish and maintain effective working relationships with patients, employees, and others of diverse backgrounds
 Job Summary:

Under supervision of the Practice Manager, the Patient Registration Coordinator is accountable for the patient’s first impression of the organization by making patients feel safe, cared for and respected with an emphasis on customer service. They are responsible for the complete patient registration process.



This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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