Registered Nurse Neuroscience/Orthopedic Navigator at AdventHealth

Date Posted: 11/22/2019

Job Snapshot

  • Job Schedule
  • Job Category
  • Date Posted:
  • Job ID:
  • Job Family
  • Travel
  • Shift
    1 - Day
  • Application Zone
    1-Shared Services
  • Organization
    AdventHealth Wesley Chapel

Job Description

"Registered Nurse Neuroscience/Orthopedic Navigator " AdventHealth Wesley Chapel
Location Address: 2600 Bruce B. Downs Blvd Wesley Chapel, Florida 33544
Top Reasons to Work at AdventHealth Wesley Chapel
  • From state- of- the- art equipment to the most intricate building details, AdventHealth Wesley Chapel was designed from the ground up to maximize healing, patient care and wellness
  • Recognized as leader in patient satisfaction and was named Top 100 Hospital in Modern Healthcare Magazine by IBM Watson Health
  • 50,000 sq ft community Health & Wellness Center
  • Comprehensive women’s health center named Inspiration Place that incorporates female physician specialists, women’s imaging, pelvic floor and female physical therapy and a boutique spa.
  • Consistently named a Top Workplace in Tampa Bay by the Tampa Bay Times
  • Opened an offsite 24 bed, 24/7 emergency room in Central Pasco to better serve the emergency health needs of residents in west and central Pasco
Work Hours/Shift:
Full Time
You Will Be Responsible For:
  • Collaborates with CNO, Quality Director and Manager, Leadership and Orthopedic Coordinator in the development, implementation, and evaluation of the Orthopedic programs;
  • Collaborates with CNO, Quality Manager and Director, Leadership, and Stroke Medical Director in the development, implementation, and evaluation of the Primary Stroke program;
  • Determines processes needed for the programs and their application – ensuring operation and control of processes are effective; performs/participates in assessment and monitoring of these processes;
  • Demonstrates complex assessment skills: provides and/or facilitates appropriate education for patients and families according to individual learning needs; Strives for evidence-based practice and demonstrates critical thinking skills to ensure optimal, safe outcomes;
  • Monitors, reviews and analyzes program data for compliance with regulatory, accrediting, and hospital policy and professional standards for patient services, and environmental and personnel safety.
    • Performs concurrent and retrospective record review and abstraction to validate metric compliance;
    • Prepares departmental reports, studies and audits as needed; provides feedback regarding data collected and outcomes to hospital leadership, medical staff, and others as applicable;
    • Develops, facilitates and monitors selected performance metrics and ensures compliance with all activities required to achieve and effectively maintain meeting all national guidelines and Disease-Specific Certifications with DNV-GL;
    • Utilizes and monitors a data tracking system for neuroscience/orthopedic program through the care continuum such as patient satisfaction data, patient outcomes, and identifying areas that require improvement, to report to appropriate committees;
  • Accurately identifies real/potential problems, critical aspects/elements of care affecting the service of the Neuroscience and Orthopedic programs and implement solutions with follow-through and communication as part of the Performance Improvement Program;
  • In collaboration with the Quality Manager and Orthopedic Coordinator, oversees the implementation of corrective action(s) and subsequent evaluation of the effectiveness and sustainability of corrective action, and closure within defined timeframes; reports to applicable Leadership and committees;
  • In collaboration with Marketing, develops, implements, maintains, and evaluates a Community Outreach Program for Neuroscience/Orthopedics that includes, but is not limited to: Health fairs, Medical Staff lunch-ins, local community events, education events, and speaking engagements;
  • Assist Orthopedic Coordinator with patient education that includes but is not limited to: 1:1 teaching, and preoperative classes;
  • Leads the Primary Stroke Committee meetings comprised of Multidisciplinary team members; serves as a member of other hospital committees as applicable;
  • Responsible for ongoing development of staff regarding processes of the Neuroscience/Orthopedic programs
    • Collaborates with clinical educators and nursing staff to plan for orientation of new personnel and unit-specific education/in-service; monitors the mandatory educational activities of personnel to ensure individual and unit compliance re: understanding of the needs of the neuroscience/orthopedic patient population
  • Ensures physician satisfaction by monitoring their needs, developing relationships and following through with problem resolution, recognition and performance improvement that will include visits to surgeons’ offices if needed.
  • Works in partnership with nursing to develop strategies to improve HCAHPS scores to meet or exceed the organizations’ established goals.
  • Performs annual review of Plans, Policies and Procedures of the Neuroscience/Orthopedic programs;
  • Remains current and knowledgeable of all present and future mandates from accreditation/regulatory bodies including DNV-GL, ACHA, CMS, and other accrediting agencies as appropriate for both programs;
  • Serves as a resource for survey readiness activities in compliance with regulatory& contractual requirements (DNV-GL, AHCA, CMS, etc.) with regard to the Neuroscience and Orthopedic Programs;
  • 8 hours of Stroke education within 6 months of hire, then annually;
  • 4 hours of Hip and Knee Replacement education within 6 months of hire date, then annually;
  • 4 hours of Surgical Spine education within 6 months of hire, then annually;
  • 4 hours of Shoulder surgery education within 6 months of hire, then annually


What You Will Need:

  • Current active and clear FL Registered Nurse license

  • American Heart Association BLS

  • American Heart Association ACLS

  • NIHSS certification

  • Registered Nurse graduated from an accredited school of nursing

  • Bachelor’s degree in healthcare-related field

  • Working knowledge of Federal, State, and Regulatory requirements for the Neuroscience/Orthopedic Programs;

  • Ability to lead, support and build on current efforts of the Neuroscience/Orthopedic Programs;

  • Strong professional, organizational and interpersonal skills required for effective and creative leadership in working with all levels of the organization including physicians, committees, senior management, and patients and their families;

  • Effective oral and communication skills;

  • Proficient use of Microsoft Excel, PowerPoint, Word and computer operations;

  • Maintains current knowledge/certification/licensure per hospital policy;

  • Demonstrates strong professional, organizational, and interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness required for working with all levels of the organization including physicians, committees, senior management, and trustees, as well as patients and their families;

  • Ability to communicate effectively with outside agencies, third party payers, and regulators.

  • Ability to present information to both large and small groups.

  • Analysis& Critical Thinking: Strong problem solving, analysis, decision making, planning, and organizational skills

  • Ability to interact with everyone in a considerate, helpful, and courteous manner.

  • Handle frequent interruptions; adapt to changes in workload and work schedule; establish priorities

  • Effectively manages time, conflicting priorities, self, stress, and professional development.

  • Proficient use of Microsoft Excel, PowerPoint, Word and computer operations.

  • Possesses working knowledge of unit operations, patient care policies/procedures, and methods for obtaining and analyzing patient care data relevant to Performance Improvement.

  • Data graphing and data collection experience.

  • Ability to organize manage multiple projects simultaneously.

  • Ability to work and perform duties with minimum amount of supervision.

  • Accountable for the appropriate utilization of supplies and equipment.

  • Demonstrates initiative, flexibility, integrity, and diplomacy.

  • Ability to work with data that is of sensitive and confidential nature.


Job Summary:

Under the direction of the Quality Manager and Stroke and Orthopedic Program Medical Directors, the Neuroscience/Orthopedic Navigator (NSON) has responsibilities for the effective implementation of the philosophy, goals, policies, and procedures of the hospital and the nursing department and their effect on the Orthopedic and Stroke Patient population care. The NSON, in collaboration with the Orthopedic Coordinator, will facilitate an evidenced-based, multidisciplinary, multi-specialty approach to Neuroscience and Orthopedic care throughout the care continuum. The NSON provides direct clinical service to patients and families to include patient education, in collaboration with the Orthopedic Coordinator, Neurologist/Tele-Neurologist/Neurosurgeon/Orthopedic surgeon; serves as a resource for orientation, patient care services, and education of hospital and medical staff. The NSON gathers records, performs abstraction of records, and evaluates program data for use in establishing program goals.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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