Registration Representative Part Time Days AdventHealth Wauchula at AdventHealth

Date Posted: 1/7/2021

Job Snapshot

  • Job Schedule
    Part-Time
  • Location:
    Wauchula, FL
  • Date Posted:
    1/7/2021
  • Job ID:
    20029127
  • Job Family
    Patient Financial Services
  • Travel
    No
  • Shift
    1 - Day

Job Description


Description

Registration Representative, AdventHealth Wauchula

 

Location Address: 515 Carlton Street, Wauchula Florida, 33873

 
Top Reasons to Work at AdventHealth Wauchula
  • Immediate Health Insurance Coverage
  • Great benefits such as: Educational Reimbursement
  • Career growth and advancement potential

Work Hours/Shift:
PT Day

You Will Be Responsible For:

  • Greet patients and visitors in a prompt, courteous and helpful manner.
  • Answer the telephone prior to the third ring, identifying the practice and self by name.
  • Take accurate and legible messages, which include time, date and initials.
  • Answer non-clinical questions for patients and family members and routes all other calls correctly.
  • Understand guidelines for and appropriately uses the telephone system.
  • Collects patient co-pay, deductible and/or co-insurance amounts at the time of service.  Also collects prior patient balances
  • Have a clear understanding of rules and regulations of contracted insurance with the practice.
  • Review, checks and insurance explanations of benefits for completeness and accuracy prior to posting.
  • Schedules return visits and other services as requested by physician.
  • Enter the appropriate diagnostic codes with procedures into the computer and documents account.
  • Stay current with daily charges no less than 90% of the time.
  • Perform a daily reconciliation of payments and adjustments posted against sign-in sheet, encounter forms, and Practice Management system, correcting any discrepancies prior to the daily close (including credit card balancing).
  • Prepare bank deposit on a daily basis.
  • Reconcile cash drawer at beginning and end of day, report any discrepancies to Practice Supervisor/Manager.
  • Sort and file materials correctly by alphabetic or numeric systems.
  • Complete special projects or performs other duties as assigned by the Practice Manager in a timely manner.
  • Willing to float to other FHHD practices, within reason, when patient load, vacation schedules etc. make it necessary.
  • Display a courteous and caring attitude and represent the practice in a positive manner to patients, visitors and co-workers at all times.
  • Continuously strive to improve patient satisfaction by going above and beyond their expectations.
  • Support the development of staff teamwork by being willing to assist patients, visitors and co-workers when necessary to facilitate a smooth workflow.
  • Maintain the confidentiality of employees' and patients' administrative and medical information, with no infractions.
  • Adhere to the FHHD Corporate Compliance Plan, and to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies.

Qualifications

What You Will Need:

  • Basic knowledge and ability in medical business office procedures
  • Basic knowledge of coding
  • Ability to type 40 words per minute accurately
  • Minimum of a High School Diploma or Equivalent
  • Experience with computers and EPM and EMR software
  • One (1) year of ICD-9 and CPT-4 coding experience

 
Job Summary:

The Service Representative person is responsible for collecting applicable co-pay, deductible and/or coinsurance amounts from patients; posts payments; scheduling return office visits and present patient with after visit summary.



This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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