Revenue Cycle Educator FT Days at AdventHealth

Date Posted: 11/11/2020

Job Snapshot

  • Job Schedule
  • Location:
    Maitland, FL
  • Date Posted:
  • Job ID:
  • Job Family
    Patient Financial Services
  • Travel
    Yes, 25 % of the Time
  • Shift
    1 - Day

Job Description


Revenue Cycle Educator - AdventHealth Maitland

Location Address: 900 Winderley Place, Maitland, FL 32751

Top Reasons to work at AdventHealth - Maitland

  • Established in 1908, AdventHealth is one of the largest not-for-profit healthcare systems in the country, caring for more than a million patients each year. The Maitland Office Plaza houses our highly skilled teams that support our hospital system including Marketing, Patient Financial Services, Revenue Management, the Credit Union and Human Resources. The Trickel Building, a two-story office structure, creates an atmosphere of health and healing, with a healthy-style café and quaint chapel. The main lobby is filled with lush greenery and a light trickle of water, creating a holistic environment. 
Work Hours/Shift:
  • Full Time, Monday – Day Shift

You Will Be Responsible For:  

  • Researches and develops instructional materials including training manuals, facilitation guides, teaching aids, assessments, training activities, role-play scenarios, and performance evaluation tools.
  • Proposes, designs, and implements training programs and materials for current Revenue Cycle employees.
  • Delivers Revenue Cycle orientation and department-specific training for new hires while employing a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training program as well as performing supervisory functions to facilitate efficient operations of departments.
  • Continually evaluates and revises existing training materials and programs based on audit results, questionnaires, and feedback from Leadership and Subject Matter Experts.
  • Tracks and maintains assessment records of training programs and prepares training status reports and evaluation tools for Revenue Cycle Leadership and employees.
  • Creates and produces AdventHealth Learning Network (ALN) training materials, such as CBLs, for continuous education and training of department reps.
  • Produces professional presentations and training materials using MS Word, PowerPoint, and other desktop publishing software in alignment with AdventHealth guidelines.

What You Will Need:
  • Associate degree in business, healthcare, or related field OR
  • Minimum of 2-year Revenue Cycle experience (i.e. Pre-Access/Patient Access/Patient Financial Services Department or related area)

Education and Experience Preferred:

  • Bachelor’s degree in business, healthcare, or related field
Job Summary:

Under general supervision, Educator will provide high quality training services on any/all workforce development, strategic initiatives implementation, and revenue cycle applications and technologies utilized by AdventHealth. Responsible for research and development of training materials, creation of Computer Based Learning (CBL) modules, facilitate learning events – both in the classroom and virtually – as well as conduct preparatory and post-session processes. Leads training initiatives to produce educational deliverables and serve as a resource for all learning opportunities. Customizes learning programs, courses, presentations, and guides to align with needs of the learner. Conducts training while utilizing a variety of delivery methods and techniques. Instructs new hire orientation, new hire department-specific training, as well as continuing education and soft skill development courses on a weekly basis. After completion of each course, Educator will provide completion outcomes to Leadership.  Educator actively collaborates with department Leadership, participates in outstanding customer service, and accepts responsibility in maintaining relationships that are equally respectful to all.  Adheres to AdventHealth Corporate Compliance standards, as well as rules and regulations of all applicable local, state, and federal agencies and accrediting bodies.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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