Service Representative Lab Outreach FT Day at AdventHealth

Date Posted: 3/21/2020

Job Snapshot

  • Job Schedule
  • Location:
    Tampa, FL
  • Job Category
  • Date Posted:
  • Job ID:
  • Job Family
  • Travel
    Yes, 75 % of the Time
  • Shift
    1 - Day
  • Application Zone
    1-Shared Services
  • Organization
    AdventHealth Centra Care

Job Description

Service Representative Lab Outreach - AdventHealth Centra Care
Location Address: 3100 Fletcher Avenue, Tampa, FL 33613

Top Reasons to work at AdventHealth Centra Care

  • Commitment to whole-person care, giving you the opportunity to help heal people in mind body and spirit.
  • Fulfilling work with people who treat you like family.
  • Excellent benefits, market-driven wages and career development opportunities.
  • Recognized for the seventh year in a row as a recipient of the Gallup Great Workplace Award as part of the AdventHealth network.
  • Opportunities for advancement as we expand our network across the nation.
 Work Hours/Shift:
  • Full Time Day Dhift
  • Monday through Friday 8AM - 5PM
You Will Be Responsible For:
  • Works in collaboration with the Assistant Director and Business Development Manager to maximize territory growth and potential.  Regularly travels to, visits with, and services various clients and Adventists facilities within Florida, per the assigned geographic territory.
  • Maintains an effective, productive relationship with laboratory staff at all sites.
  • Explains, interprets and provides follow up on client billing issues; documents client visits and activities in data base.
  • Provides training for clients to improve satisfaction, adherence to regulations and lab processes.
  • Assists in implementing marketing plan for department, to increase client base and volumes.
What You Will Need:
  • Six (6) months experience in healthcare market, preferably in sales/marketing or client services.
  • Minimum 2 years in a lab setting
  • Florida Class E Drivers? License and driving record in accordance with AH policy
 Job Summary:

The Client Liaison participates in the growth and maintenance of the outreach program of Florida Hospital Laboratories by marketing Laboratory services to community physicians and other health care providers, and working to maximize client satisfaction. Promotes and actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all persons. Ensures adherance of staff, as well as personal accountability, to the Florida Hospital Corporate Compliance Plan and to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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