Switchboard Operator Relief at AdventHealth

Date Posted: 12/29/2020

Job Snapshot

  • Job Schedule
    Per Diem
  • Date Posted:
    12/29/2020
  • Job ID:
    20029622
  • Job Family
    Administrative
  • Travel
    No
  • Shift
    1 - Day

Job Description


Description

Switchboard Operator Relief AdventHealth Shawnee Mission

Location Address: 

9100 W. 74th Street Merriam, KS 66204

 

Top Reasons To Work At AdventHealth Shawnee Mission

  • Received Magnet® recognition from the American Nurses Credentialing Center in January 2019
  • Providing faith-based, whole person care to Kansas City since 1962
  • Excellent health benefits, an onsite child care center and fitness facility  
  • Tuition reimbursement to support continuing education
  • Employee Referral Program
  • Largest health care provider in Johnson County with three campuses
Work Hours/Shift:
Relief – As needed
 

You Will Be Responsible For:

  • Works with other team members to proactively identify issues and problems.
  • Demonstrates respect and understanding to all customers.
  • Demonstrates a variety of communication styles for varying caller groups including children, adolescents, young adults, senior adults and geriatric adults.
  • Maintaining confidentiality of patient and business information.
  • Provides timely response to patient requests.
  • Interprets patient request, selects appropriate message via Rauland system, and sends message to the appropriate caregiver or department.
  • Ability to multi-task and prioritize tasks effectively.
  • Demonstrates sound decision-making skills.
  • Follows department standard methodology and defined workflows.
  • Assists in the problem analysis for communication equipment, patient call stations, paging/pager.

Qualifications

What You Will Need:
  • High School Diploma or Equivalent
 
 
Job Summary:

The Central Communication Specialist (Switchboard Operator) works in a fast-paced, stimulating role which requires excellent problem solving and multi-tasking skills.  S/he answers internal patient call lights and follows through with the appropriate response/action to complete each encounter.  This position will be proficient in the use of the Rauland Nurse Call system. 



This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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