Job Information

AdventHealth RN Quality Assurance Performance Improvement Utilization Coordinator Home Care in Orlando, Florida


All the benefits and perks you need for you and your family:

  • Career Development

  • Whole Person Wellbeing Resources

  • Mental Health Resources and Support

  • Flexible Scheduling

  • Competitive Pay

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift : Days, 8:00am - 5:00pm

Location : Orlando, FL

The role you’ll contribute:

The QA Performance Improvement (PI) Coordinator is responsible for implementing the performance improvement program and related functions for home health. Related functions include but are not limited to performance of medical record review, utilization management, patient safety, compliance program, orientation program, ongoing education, competency and staff development as well as addressing bill hold items related to the medical record review and quality process as assigned

The value you’ll bring to the team:

  • Implements performance improvement and quality activities to ensure compliance with federal/state home care regulations. Includes collection and use of comparative data, performance of specified audits and utilization management activities.

  • Serves as a resource to staff regarding agency operation and regulatory agency/intermediary requirements

  • Optimizes the smooth transition of care from referral source to home.

  • Fields initial admission calls from clinician in patient home to ensure admission criteria/payer eligibility is met and patient is involved in establishing the care plan.

  • Works with admitting clinician to establish initial care plan for all disciplines following utilization guidelines based on findings from the initial patient assessment.

  • Performs review of documentation and plan of care to ensure congruency with primary focus of care, care plan, physician face to face encounter and reason for homecare and utilization of appropriate disciplines.

  • Communicates effectively with all team members to ensure care is appropriately set up and managed for the patient.

  • Assists in the development and implementation of Performance Improvement Projects (PIPS) and collaborates with team to make improvements in metrics related to safety and regulatory compliance.


The expertise and experiences you’ll need to succeed:

  • Associate Degree and 3+ years of experience

  • Basic Life Support - CPR Cert

  • Registered Nurse License

  • Maintain a current, valid Florida Driver's License in good standing with a safe driving record and a reliable vehicle.

  • Maintain valid personal automobile insurance

  • Prefer Certification in OASIS

  • Strongly prefer previous performance improvement experience

  • Strongly prefer prior participation in OASIS training

  • Prefer a Bachelor's degree

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Quality/Clinical Effectiveness

Organization: AH Home Care Central Florida

Schedule: 1 - Day

Shift: PPS FH Home Care

Req ID: 22036321

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.